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Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

MB-280

The Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate certification validates your ability to configure and customize Dynamics 365 Sales to enhance business solutions. It is designed for professionals responsible for automating and accelerating sales processes. Earning it demonstrates proficiency in using Dynamics 365 to support sales operations.

Practice Free Questions

4Domains

14Objectives

98Practice pages

452Free questions

MB-280 free practice questions

Choose any objective and open any question page — no sign-in required.

Configure core functionality of Dynamics 365 Sales

43 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–43

Set up the product catalog

31 questions · 7 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–31

Configure goals and forecasting

22 questions · 5 pages

Questions 1–5 6–10 11–15 16–20 21–22

Configure and use Sales Insights

28 questions · 6 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–28

Configure sales engagement

41 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–41

Perform tasks and manage settings in the Power Platform Environment Settings app

16 questions · 4 pages

Questions 1–5 6–10 11–15 16–16

Configure Dataverse table components

23 questions · 5 pages

Questions 1–5 6–10 11–15 16–20 21–23

Implement business logic

18 questions · 4 pages

Questions 1–5 6–10 11–15 16–18

Customize the user experience

41 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–41

Manage security

38 questions · 8 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–38

Configure core functionality of Dynamics 365 Customer Insights - Journeys

23 questions · 5 pages

Questions 1–5 6–10 11–15 16–20 21–23

Create and manage events

42 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–42

Implement collaboration features

43 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–43

Manage sales data and interactions in Outlook

43 questions · 9 pages

Questions 1–5 6–10 11–15 16–20 21–25 26–30 31–35 36–40 41–43

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Continue Free Practice

Percentages reflect share of the current practice bank, not official exam weightings. Every page above is a live, crawlable practice page (14 objectives · 98 pages).

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

MB-280 free practice questions

Domain 1 · Implement Dynamics 365 Sales37% of practice bank · 5 objectives · 165 questions37%

Domain 2 · Configure and customize Dataverse and model-driven apps30% of practice bank · 5 objectives · 136 questions30%

Domain 3 · Demonstrate Dynamics 365 Customer Insights capabilities14% of practice bank · 2 objectives · 65 questions14%

Domain 4 · Extend and enhance Dynamics 365 Sales capabilities19% of practice bank · 2 objectives · 86 questions19%