A sales operations manager wants to assign leads based on the lead's country, but the country field is a custom field that is not included in the default lead entity. The admin has already created the custom field. What should the admin do to use this field in an assignment rule?

Use a workflow to read the custom field and assign the lead.

Add the custom field to the lead entity and then use it as a condition in the assignment rule.

Create a segment based on the custom field and use the segment in the assignment rule.

Use a sequence to check the custom field and assign the lead.

What is the purpose of a sequence in Dynamics 365 Sales?

To store customer contact information

To assign leads to the appropriate salesperson

To automate a set of sales activities for consistent engagement

To create custom dashboards for sales managers

A sales manager wants the Sales accelerator work list to show only opportunities that are in the 'Proposal' stage, and wants to hide the 'Lead' record type from the work list. The admin has already enabled the Sales accelerator. What should the admin configure?

Create a sequence that moves opportunities to the 'Proposal' stage and hides leads.

Create a business process flow that filters the work list by stage.

Configure an assignment rule to route only 'Proposal' opportunities and exclude leads.

In the Sales accelerator settings, disable the Lead record type and create a custom view for opportunities filtered by stage.

A sales team wants to automate follow-up activities for leads and opportunities. They have created a sequence for leads that includes an email and a task. They also want a similar sequence for opportunities, but with an additional phone call step. The admin wants to minimize maintenance effort. What should the admin do?

Create two separate sequences: one for leads and one for opportunities, each with the appropriate steps.

Create one sequence that can be applied to both leads and opportunities.

Create a sequence for opportunities and use it for leads as well.

Create a sequence for leads and then copy it to opportunities, adding the phone call step.

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 5

Configure Sales Engagement MB-280 Practice Questions (Page 3)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 41 practice questions to prepare you well beyond it. (estimate)

41questions here

9free pages

9concepts

30–35%of the exam

Questions 11–15

11expert · hard
A sales operations manager wants to assign leads based on the lead's country, but the country field is a custom field that is not included in the default lead entity. The admin has already created the custom field. What should the admin do to use this field in an assignment rule?
Select an answer first
12foundation · easy
What is the purpose of a sequence in Dynamics 365 Sales?
Select an answer first
13application · medium
A sales manager wants the Sales accelerator work list to show only opportunities that are in the 'Proposal' stage, and wants to hide the 'Lead' record type from the work list. The admin has already enabled the Sales accelerator. What should the admin configure?
Select an answer first
14foundation · easy
Which of the following is a typical criterion used in an assignment rule to route a lead?
Select an answer first
15expert · medium
A sales team wants to automate follow-up activities for leads and opportunities. They have created a sequence for leads that includes an email and a task. They also want a similar sequence for opportunities, but with an additional phone call step. The admin wants to minimize maintenance effort. What should the admin do?
Select an answer first

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Configure Sales Engagement MB-280 Practice Questions (Page 3)

Questions 11–15

A sales operations manager wants to assign leads based on the lead's country, but the country field is a custom field that is not included in the default lead entity. The admin has already created the custom field. What should the admin do to use this field in an assignment rule?

What is the purpose of a sequence in Dynamics 365 Sales?

A sales manager wants the Sales accelerator work list to show only opportunities that are in the 'Proposal' stage, and wants to hide the 'Lead' record type from the work list. The admin has already enabled the Sales accelerator. What should the admin configure?

Which of the following is a typical criterion used in an assignment rule to route a lead?

Keep studying — Implement Dynamics 365 Sales