Configure Sales Engagement MB-280 Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A sales admin needs to ensure that all new leads are automatically assigned to the appropriate seller and then receive a sequence of engagement steps. The company has a rule that leads from the 'Enterprise' segment must be assigned to senior reps, while other leads are assigned round-robin. The admin has already created the segments and the sequence. What should the admin do to meet both requirements?

   • ACreate two assignment rules: one for the 'Enterprise' segment assigning to senior reps, and one for all other leads using round-robin. Then connect the sequence to both segments.
   • BCreate a single assignment rule that uses a condition for enterprise leads and a fallback for others, then connect the sequence to the assignment rule.
   • CCreate one assignment rule that assigns all leads round-robin, and then manually attach the sequence to enterprise leads.
   • DCreate a sequence that assigns leads to senior reps for enterprise and round-robin for others, and connect it to all leads.
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2. 2foundation · easy

   What is the main function of the work list in the Sales accelerator?

   • ATo generate revenue forecasts for the organization
   • BTo store all customer communication history
   • CTo display a prioritized list of sales activities for sellers
   • DTo manage user permissions and security roles
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4. 3expert · medium

   A sales manager wants to implement Sales accelerator for the sales team. The team has both leads and opportunities, and each seller wants to see their own records in the work list. The manager also wants to use sequences to automate follow-ups. However, the admin has limited time and wants to minimize configuration effort. What should the admin do?

   • AEnable both Lead and Opportunity record types in the Sales accelerator, configure personal views for each seller, and create sequences connected to the appropriate record types.
   • BEnable both record types and create a single sequence that applies to both leads and opportunities.
   • CEnable only the Lead record type and create sequences for leads, ignoring opportunities.
   • DEnable both record types and use the default system views for the work list, then create sequences for both record types.
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5. 4application · medium

   A sales team wants to automate a series of follow-up activities for high-value opportunities. They have created a sequence with email, phone call, and task steps. The sequence should only apply to opportunities with an estimated value above $100,000. What should the admin do?

   • AUse an assignment rule to assign the sequence to high-value opportunities.
   • BAdd the value condition to the first step of the sequence.
   • CConnect the sequence to the Opportunity record type and set a trigger condition for value.
   • DCreate a segment for opportunities with the value condition and connect the sequence to that segment.
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6. 5application · medium

   A sales team wants to automate follow-up emails and tasks for new leads. They have created a sequence that includes an email step and a task step. The sequence should start automatically when a lead is created and be visible in the seller's work list. What should the admin do?

   • AConnect the sequence to the Lead record type with a trigger condition of 'When a record is created', and ensure the Lead record type is enabled in the Sales accelerator.
   • BCreate a workflow that runs the sequence on lead creation and add the sequence to the work list.
   • CEnable the sequence in the Sales accelerator settings and set it as the default sequence for all records.
   • DAdd the sequence to the lead form and instruct sellers to manually start it.
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