Why is it important to configure record types in the Sales accelerator?

To automatically close all records after a set period

To generate custom reports for each record type

To define the security roles for each record type

To ensure that different types of records are processed and displayed correctly

A sales manager wants to distribute leads evenly among a team, but also wants to ensure that leads from a specific high-value segment are always assigned to a particular senior rep. The admin has created the segment. What should the admin do to meet both requirements?

Create a work list view that filters high-value leads and manually assign them.

Create a sequence that assigns high-value leads to the senior rep and round-robin for others.

Create two assignment rules: one for the high-value segment assigning to the senior rep, and another for all other leads using round-robin.

Create one assignment rule that uses round-robin and add a condition to exclude the high-value segment.

A sales manager wants the work list to show only leads that have not been contacted in the last 3 days, and wants to prioritize them by estimated revenue. The admin has already enabled the Sales accelerator. What should the admin configure?

Create a sequence that automatically updates the 'Last Contacted' field every 3 days.

Use a business process flow to require sellers to update the 'Last Contacted' field.

Create a custom work list view with a filter for 'Last Contacted' older than 3 days and sort by estimated revenue.

Configure an assignment rule to assign leads to sellers based on estimated revenue.

What is the primary function of assignment rules in Dynamics 365 Sales?

To automatically assign leads and opportunities to the appropriate sales representatives

To generate sales forecasts for management

To create email templates for sales communications

To customize the appearance of the sales workspace

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 5

Configure Sales Engagement MB-280 Practice Questions (Page 2)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 41 practice questions to prepare you well beyond it. (estimate)

41questions here

9free pages

9concepts

30–35%of the exam

Questions 6–10

6foundation · easy
Why is it important to configure record types in the Sales accelerator?
Select an answer first
7expert · hard
A sales manager wants to distribute leads evenly among a team, but also wants to ensure that leads from a specific high-value segment are always assigned to a particular senior rep. The admin has created the segment. What should the admin do to meet both requirements?
Select an answer first
8application · medium
A sales manager wants the work list to show only leads that have not been contacted in the last 3 days, and wants to prioritize them by estimated revenue. The admin has already enabled the Sales accelerator. What should the admin configure?
Select an answer first
9foundation · easy
What is the primary function of assignment rules in Dynamics 365 Sales?
Select an answer first
10foundation · easy
Which record types can be configured in the Sales accelerator to appear in the work list?
Select an answer first

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