Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate
Domain 3Objective 1
Configure Core Functionality of Dynamics 365 Customer Insights - Journeys MB-280 Practice Questions (Page 1)
Part of the Demonstrate Dynamics 365 Customer Insights capabilities domain, which accounts for 10–15% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~4–10 in this domain), expect 2–5 from this objective — we provide 23 practice questions to prepare you well beyond it. (estimate)
23questions here
5free pages
8concepts
10–15%of the exam
Questions 1–5
- 1
In Dynamics 365 Customer Insights - Journeys, which component defines the audience and the sequence of actions for a customer journey?
Select an answer first - 2
What is the primary purpose of a marketing form in Dynamics 365 Customer Insights - Journeys?
Select an answer first - 3
A company wants to target customers who have purchased in the last 90 days and have a high lifetime value. They have a segment in Customer Insights - Data that combines purchase history and lifetime value from multiple sources. They want to use this segment in a journey. What should they do?
Select an answer first - 4
Which tool in Dynamics 365 Customer Insights - Journeys is used to create a marketing segment?
Select an answer first - 5
A company operates in multiple countries with different consent regulations. They want to use a single consent center but apply different consent purposes for different countries. They also want to ensure that journeys only send emails to customers who have consented to the specific purpose for their country. What should they configure?
Select an answer first
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