Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate
Domain 3Objective 1
Configure Core Functionality of Dynamics 365 Customer Insights - Journeys MB-280 Practice Questions (Page 3)
Part of the Demonstrate Dynamics 365 Customer Insights capabilities domain, which accounts for 10–15% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~4–10 in this domain), expect 2–5 from this objective — we provide 23 practice questions to prepare you well beyond it. (estimate)
23questions here
5free pages
8concepts
10–15%of the exam
Questions 11–15
- 11
What must be configured before you can send text messages in Dynamics 365 Customer Insights - Journeys?
Select an answer first - 12
A company needs to send SMS marketing to customers in different countries with different consent laws. They have a compliance profile for each country. What should you configure to ensure consent is respected?
Select an answer first - 13
In Dynamics 365 Customer Insights - Journeys, what is the purpose of a marketing segment?
Select an answer first - 14
A company wants to send SMS messages to customers who have opted in to receive text messages. They have a consent field for SMS. They create a journey that triggers on a segment of customers who have opted in. What should they configure to ensure the text message is sent only to those with SMS consent?
Select an answer first - 15
In Dynamics 365 Customer Insights - Journeys, which feature allows you to send SMS messages to customers as part of a journey?
Select an answer first
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