Configure Core Functionality of Dynamics 365 Customer Insights - Journeys MB-280 Practice Questions (Page 5)

Questions 21–23

1. 21foundation · easy

   In Dynamics 365 Customer Insights - Journeys, what is the purpose of a compliance profile?

   • ATo manage consent settings and legal compliance for marketing communications
   • BTo design the layout of marketing emails
   • CTo create customer segments for targeting
   • DTo manage the technical settings of text message providers
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2. 22foundation · easy

   Which of the following is a required field when creating a marketing form in Dynamics 365 Customer Insights - Journeys?

   • AFirst name
   • BForm name
   • CPhone number
   • DEmail address
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3. 23application · medium

   Tailwind Traders operates in the EU and needs to capture consent for email marketing. They have a compliance profile configured. They want to ensure that only contacts who have opted in receive marketing emails. What should you configure in the journey?

   • AUse a segment of all contacts and rely on the compliance profile to suppress non-consented contacts.
   • BUse a segment that filters on consent, and ensure the journey respects the compliance profile.
   • CCreate a marketing form without a consent checkbox and add all contacts to the journey.
   • DUse a segment from Dynamics 365 Sales that includes all leads regardless of consent.
   Reveal Solution Discussion Select an answer first