What is the purpose of work assignment configuration in Dynamics 365 Sales?

To distribute tasks and records efficiently among sales team members

To define the visual theme of the sales workspace

To manage customer feedback surveys

A sales manager wants each seller to see a personalized work list that shows only their own leads, sorted by the lead's estimated value, and with a custom column for the lead source. The admin has already enabled the Sales accelerator. What should the admin do?

Create a single system view for all sellers that filters by owner and sorts by estimated value.

Configure the Lead record type in the Sales accelerator, then have each seller create a personal view with filters for owner and sorting by estimated value, and add the lead source column.

Use an assignment rule to assign leads to sellers and let the work list show all leads.

Add the lead source field to the sequence and use it in the work list.

A company wants to automatically apply a follow-up sequence to all new opportunities that are created from a specific campaign. The sequence includes a phone call task and an email. What should the admin do?

Connect the sequence directly to the Opportunity record type without any segment.

Create an assignment rule that assigns the sequence to opportunities from the campaign.

Add the campaign source as a step in the sequence.

Create a segment for opportunities that includes the campaign source, then connect the sequence to that segment.

A sales organization wants to prioritize leads from the healthcare industry with an estimated revenue above $50,000. They want these leads to be assigned to senior sales representatives. The admin has created a segment. What should the admin do next?

Create a work list view that filters by the segment and manually assign leads.

Create a business process flow that routes leads based on the segment.

Create a sequence that filters leads by the segment and assigns them to senior reps.

Create an assignment rule that uses the segment as the condition and assigns to the senior sales team.

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 5

Configure Sales Engagement MB-280 Practice Questions (Page 4)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 41 practice questions to prepare you well beyond it. (estimate)

41questions here

9free pages

9concepts

30–35%of the exam

Questions 16–20

16foundation · easy
What is the purpose of work assignment configuration in Dynamics 365 Sales?
Select an answer first
17application · medium
A sales manager wants each seller to see a personalized work list that shows only their own leads, sorted by the lead's estimated value, and with a custom column for the lead source. The admin has already enabled the Sales accelerator. What should the admin do?
Select an answer first
18application · medium
A company wants to automatically apply a follow-up sequence to all new opportunities that are created from a specific campaign. The sequence includes a phone call task and an email. What should the admin do?
Select an answer first
19application · medium
A sales organization wants to prioritize leads from the healthcare industry with an estimated revenue above $50,000. They want these leads to be assigned to senior sales representatives. The admin has created a segment. What should the admin do next?
Select an answer first
20foundation · easy
Which component of a sequence defines the specific actions a seller must take?
Select an answer first

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