Implement Collaboration Features MB-280 Practice Questions (Page 7)

Questions 31–35

1. 31foundation · easy

   What is the primary benefit of integrating SharePoint with Dynamics 365 Sales?

   • AIt provides a central document repository that is accessible from within Dynamics 365 records
   • BIt replaces the need for email communication with customers
   • CIt automatically generates sales quotes from document templates
   • DIt synchronizes all customer data to SharePoint for backup purposes
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2. 32application · medium

   A project team uses Dynamics 365 Sales to manage deals. They want to collaborate on a specific opportunity without leaving the record. They need a shared space for chat, files, and meeting notes. What should you implement?

   • ACreate a SharePoint document library for each opportunity and share the link in the record.
   • BUse the Teams dialer to start a group call with all team members.
   • CSet up a Power Automate flow to send emails to the team whenever the opportunity is updated.
   • DEnable the Teams collaboration feature and connect the opportunity to a Teams channel.
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4. 33application · medium

   A project-based sales team wants to use Teams channels to manage tasks and share updates for each opportunity. They want the channel to be automatically created when a new opportunity is created. What should you configure?

   • AEnable the 'Auto-create Teams channel' setting in Sales settings.
   • BUse a Power Automate flow that triggers on opportunity creation and calls the 'Create a team' action from the Dynamics 365 connector.
   • CUse a workflow in Dynamics 365 to create a Teams channel.
   • DTrain users to click 'Collaborate' on every new opportunity.
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5. 34expert · hard

   A company has a Dynamics 365 Sales environment with SharePoint integration enabled. The sales team uses Teams collaboration for opportunities. Recently, users reported that documents uploaded to an opportunity are not visible in the associated Teams channel. The administrator verified that the opportunity is connected to the channel and that SharePoint integration is working. What is the most likely cause?

   • AThe users do not have Teams Phone licenses.
   • BThe opportunity record is not enabled for document management.
   • CThe Teams channel is not configured to show the SharePoint document library tab.
   • DThe SharePoint site is in a different region than the Teams channel.
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6. 35application · medium

   Contoso Sales uses Dynamics 365 Sales to manage opportunities. The sales team currently stores proposals in a shared network drive, which causes version conflicts and makes it difficult to link documents to specific opportunities. You need to enable document storage directly from opportunity records, with the ability to create folders and upload files without leaving Dynamics 365. What should you configure?

   • ACreate a custom entity named 'Document' and add a lookup to Opportunity, then use the Notes timeline to attach files.
   • BEnable SharePoint document management for the Opportunity entity and set the default SharePoint site.
   • CEnable the 'Document Suggestions' feature in Sales Insights settings.
   • DConfigure a Power Automate flow to copy files from the network drive to the Opportunity's Notes timeline.
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