A sales manager wants to ensure that when an opportunity is closed as won, the sales rep must provide a reason and the actual revenue. She also wants to prevent accidental closure of opportunities by requiring confirmation. What should you configure?

Use a workflow to check if the status reason and actual revenue are filled before allowing the opportunity to be closed.

Configure the opportunity entity to require a status reason and actual revenue on the main form.

Configure the opportunity close dialog to require a status reason and actual revenue, and enable the confirmation dialog.

Create a business rule on the opportunity form to make the status reason and actual revenue required when the status is changed to 'Won'.

A sales rep has a won opportunity and needs to create an order from the opportunity. The order should be linked to the opportunity and the opportunity should be marked as 'Won'. What should the sales rep do?

Create a new order manually and then close the opportunity as won.

Use the 'Create Order' command on the opportunity record.

Close the opportunity as won and then create an order from the opportunity.

Create an invoice directly from the opportunity.

You are analyzing the Sales Pipeline chart for the current quarter. The chart shows a funnel with the number of opportunities at each stage. You notice that the 'Proposal' stage has a much larger number of opportunities than the 'Qualify' stage. What does this indicate?

The sales team is not using the pipeline correctly.

The 'Qualify' stage has a low conversion rate.

The sales team is moving opportunities backward in the pipeline.

There is a bottleneck at the 'Proposal' stage, and opportunities may be getting stuck there.

What is the primary purpose of the Dynamics 365 Sales mobile app?

To enable administrators to configure the system from a mobile device

To provide a platform for customers to place orders directly

To replace the need for a laptop or desktop computer entirely

To allow sales representatives to manage their sales activities on the go

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 1

Configure Core Functionality of Dynamics 365 Sales MB-280 Practice Questions (Page 6)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 43 practice questions to prepare you well beyond it. (estimate)

43questions here

9free pages

11concepts

30–35%of the exam

Questions 26–30

26application · medium
A sales manager wants to ensure that when an opportunity is closed as won, the sales rep must provide a reason and the actual revenue. She also wants to prevent accidental closure of opportunities by requiring confirmation. What should you configure?
Select an answer first
27application · medium
A sales rep has a won opportunity and needs to create an order from the opportunity. The order should be linked to the opportunity and the opportunity should be marked as 'Won'. What should the sales rep do?
Select an answer first
28application · medium
You are analyzing the Sales Pipeline chart for the current quarter. The chart shows a funnel with the number of opportunities at each stage. You notice that the 'Proposal' stage has a much larger number of opportunities than the 'Qualify' stage. What does this indicate?
Select an answer first
29foundation · easy
What is the primary purpose of the Dynamics 365 Sales mobile app?
Select an answer first
30foundation · easy
Which entity can be associated with a sales territory in Dynamics 365 Sales?
Select an answer first

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