What is the purpose of a quote in Dynamics 365 Sales?

To record the customer's purchase order number

To formally request payment from the customer

To provide a formal proposal of products and pricing to the customer

To track the delivery status of products

A sales director wants to see the opportunity pipeline by stage and also wants to see the trend of the pipeline value over the last six months. She wants to use a single dashboard that shows both the current pipeline and the historical trend. What should you configure?

Create two separate dashboards, one for the pipeline and one for the trend, and then link them together.

Create a Power BI dashboard that connects to Dynamics 365 and shows both the pipeline funnel and the trend chart.

Use the Sales Pipeline chart and then use the 'Show trends' option in the chart.

Create a system chart for the opportunity entity that shows the pipeline by stage, and then add a trend chart to the same view.

Your company receives leads from a web form. You want to automatically create a lead record in Dynamics 365 Sales when a new submission is received. You also want to assign the lead to the appropriate salesperson based on the state in the submission. What should you configure?

Create an automatic creation rule in Dynamics 365 Sales that listens to the web form and creates a lead, then use a routing rule to assign the lead.

Use the lead qualification settings to enable automatic lead creation from web forms.

Create a workflow that runs on the web form entity and creates a lead, then use a routing rule to assign the lead.

Create a Power Automate flow that triggers on the web form submission and creates a lead record, then use a routing rule to assign the lead based on the state.

What is the primary purpose of sales territories in Dynamics 365 Sales?

To automatically generate sales forecasts

To organize accounts and leads into geographic or other segments for assignment and reporting

To define the pricing rules for different customer segments

To control which users can access the Sales app

In Dynamics 365 Sales, what is the purpose of status reasons for leads and opportunities?

To calculate the estimated revenue of the record

To determine the security permissions for the record

To provide a more detailed classification of the current state of a record beyond the main status

To automatically assign the record to a sales team

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 1

Configure Core Functionality of Dynamics 365 Sales MB-280 Practice Questions (Page 5)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 43 practice questions to prepare you well beyond it. (estimate)

43questions here

9free pages

11concepts

30–35%of the exam

Questions 21–25

21foundation · easy
What is the purpose of a quote in Dynamics 365 Sales?
Select an answer first
22expert · hard
A sales director wants to see the opportunity pipeline by stage and also wants to see the trend of the pipeline value over the last six months. She wants to use a single dashboard that shows both the current pipeline and the historical trend. What should you configure?
Select an answer first
23application · medium
Your company receives leads from a web form. You want to automatically create a lead record in Dynamics 365 Sales when a new submission is received. You also want to assign the lead to the appropriate salesperson based on the state in the submission. What should you configure?
Select an answer first
24foundation · easy
What is the primary purpose of sales territories in Dynamics 365 Sales?
Select an answer first
25foundation · easy
In Dynamics 365 Sales, what is the purpose of status reasons for leads and opportunities?
Select an answer first

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