What happens when an opportunity is closed as 'Won' in Dynamics 365 Sales?

The opportunity's status is changed to 'Closed' and a status reason of 'Won' is recorded

The opportunity is deleted from the system

The opportunity is moved to a read-only archive

The opportunity is automatically converted to a lead

The sales director wants to see all open opportunities grouped by sales stage in a funnel chart. They also want to see the estimated revenue for each stage. What should you configure?

Use the default opportunity view and create a pie chart.

Add the sales stage field to the opportunity form.

Configure the opportunity close process to display the funnel.

Create a new system view for opportunities and add a funnel chart based on the sales stage.

A sales manager notices that the Sales Pipeline chart shows a large number of opportunities in the 'Proposal' stage, but few in 'Negotiation'. They suspect that opportunities are being closed prematurely. What should you do to investigate?

Review the opportunity close records and their status reasons.

Increase the estimated revenue on opportunities in 'Proposal'.

Delete the 'Negotiation' stage from the business process flow.

Change the chart type to a bar chart.

In Dynamics 365 Sales, what is the primary purpose of predictive lead scoring?

To calculate the expected revenue of each lead for forecasting purposes

To assign leads to the appropriate sales territory automatically

To automatically convert leads to opportunities without manual intervention

To rank leads based on their likelihood to convert, helping sellers prioritize their efforts

A company wants to streamline lead qualification so that when a salesperson qualifies a lead, they are prompted to create an opportunity, and the lead is automatically closed with a status reason of 'Qualified'. What should you configure?

Create a workflow that closes the lead and creates an opportunity.

Configure the opportunity close process to create a lead.

Enable the lead qualification experience and set the default status reason for qualified leads.

Set the lead status reason to 'Qualified' in the status reason field.

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 1

Configure Core Functionality of Dynamics 365 Sales MB-280 Practice Questions (Page 2)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 43 practice questions to prepare you well beyond it. (estimate)

43questions here

9free pages

11concepts

30–35%of the exam

Questions 6–10

6foundation · easy
What happens when an opportunity is closed as 'Won' in Dynamics 365 Sales?
Select an answer first
7application · medium
The sales director wants to see all open opportunities grouped by sales stage in a funnel chart. They also want to see the estimated revenue for each stage. What should you configure?
Select an answer first
8application · medium
A sales manager notices that the Sales Pipeline chart shows a large number of opportunities in the 'Proposal' stage, but few in 'Negotiation'. They suspect that opportunities are being closed prematurely. What should you do to investigate?
Select an answer first
9foundation · easy
In Dynamics 365 Sales, what is the primary purpose of predictive lead scoring?
Select an answer first
10application · medium
A company wants to streamline lead qualification so that when a salesperson qualifies a lead, they are prompted to create an opportunity, and the lead is automatically closed with a status reason of 'Qualified'. What should you configure?
Select an answer first

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