A sales organization wants to assign leads to different sales teams based on geographic regions. They have created sales territories for 'North' and 'South'. What else should you configure to ensure leads are automatically assigned to the correct territory?

Enable predictive scoring for leads.

Configure the opportunity pipeline view.

Create a new view for each territory.

Set the territory field on the lead record and use routing rules.

Your organization wants to track why leads are not being pursued. You need to configure the lead status reason field so that sales reps can select a specific reason when they disqualify a lead. Currently, the default status reasons are 'Lost' and 'Canceled'. You need to add 'No Budget' and 'Not a Fit' as new status reasons. What should you do?

Create a new field for lead status reason and add it to the lead form.

Edit the lead status reason field in the solution explorer and add new options to the status reason field.

Create a new business rule to change the status reason based on the lead's score.

Use the lead qualification settings to add new status reasons.

Where does an administrator typically enable Copilot features in Dynamics 365 Sales?

In the default solution under the Copilot entity

In the Copilot settings within the Sales Insights area

In the Power Platform admin center under AI Builder

In the Dynamics 365 admin center under the Copilot tab

What does the Sales Pipeline chart in Dynamics 365 Sales typically illustrate?

The average time taken to close each opportunity

The total revenue of opportunities by sales stage

The number of leads generated each month

The win rate of sales representatives

Which of the following is a typical configuration task for deploying the Dynamics 365 Sales mobile app?

Installing the app on each user's device manually by an administrator

Configuring a VPN for all mobile users

Enabling the mobile app in the Dynamics 365 Sales settings

Creating a separate database for mobile data storage

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 1Objective 1

Configure Core Functionality of Dynamics 365 Sales MB-280 Practice Questions (Page 3)

Part of the Implement Dynamics 365 Sales domain, which accounts for 30–35% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–5 from this objective — we provide 43 practice questions to prepare you well beyond it. (estimate)

43questions here

9free pages

11concepts

30–35%of the exam

Questions 11–15

11application · medium
A sales organization wants to assign leads to different sales teams based on geographic regions. They have created sales territories for 'North' and 'South'. What else should you configure to ensure leads are automatically assigned to the correct territory?
Select an answer first
12application · medium
Your organization wants to track why leads are not being pursued. You need to configure the lead status reason field so that sales reps can select a specific reason when they disqualify a lead. Currently, the default status reasons are 'Lost' and 'Canceled'. You need to add 'No Budget' and 'Not a Fit' as new status reasons. What should you do?
Select an answer first
13foundation · easy
Where does an administrator typically enable Copilot features in Dynamics 365 Sales?
Select an answer first
14foundation · easy
What does the Sales Pipeline chart in Dynamics 365 Sales typically illustrate?
Select an answer first
15foundation · easy
Which of the following is a typical configuration task for deploying the Dynamics 365 Sales mobile app?
Select an answer first

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