Fabrikam is hosting a training event. The registration form currently asks for name, email, and company. The sales team wants to know each attendee's job title and whether they are a current customer. You need to update the form without affecting existing registrations. What should you do?

Add the fields to the event record itself, not the registration form.

Edit the existing registration form to add the two new fields and publish the updated form.

Create a new registration form and replace the old one, then manually copy existing registrations to the new form.

Delete the existing form and create a new one with the additional fields.

An event manager is handling a workshop with a capacity of 30. There are 5 people on the waitlist. A confirmed attendee cancels, and the system automatically promotes the first waitlisted person. However, the promoted person has not responded to the confirmation email. The manager needs to ensure the spot is filled. What should the manager do?

Disable the waitlist feature to prevent further promotions.

Wait for the promoted person to respond, and if they don't, manually cancel and promote the next waitlisted person.

Immediately cancel the promoted person and promote the next waitlisted person.

Increase the capacity to 31 to allow both the promoted person and the next waitlisted person.

An attendee registered for a conference using a work email, but they have since changed jobs and want to update their registration to a personal email. The event organizer wants to ensure that the attendee's registration history is preserved and that all future communications go to the new email. What should you do?

Update the email field on the registration record only, without changing the contact.

Delete the old registration and create a new one with the personal email.

Update the email address on the existing contact record and ensure the registration is linked to that contact.

Create a new contact with the personal email and link it to the registration.

How can you handle an attendee cancellation in Dynamics 365 Customer Insights - Events?

Cancel the registration from the registration list

Why might you customize an event registration form in Dynamics 365 Customer Insights - Events?

To increase the event's capacity

To collect specific information needed for the event

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 3Objective 2

Create and Manage Events MB-280 Practice Questions (Page 2)

Part of the Demonstrate Dynamics 365 Customer Insights capabilities domain, which accounts for 10–15% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~4–10 in this domain), expect 2–5 from this objective — we provide 42 practice questions to prepare you well beyond it. (estimate)

42questions here

9free pages

6concepts

10–15%of the exam

Questions 6–10

6application · medium
Fabrikam is hosting a training event. The registration form currently asks for name, email, and company. The sales team wants to know each attendee's job title and whether they are a current customer. You need to update the form without affecting existing registrations. What should you do?
Select an answer first
7expert · hard
An event manager is handling a workshop with a capacity of 30. There are 5 people on the waitlist. A confirmed attendee cancels, and the system automatically promotes the first waitlisted person. However, the promoted person has not responded to the confirmation email. The manager needs to ensure the spot is filled. What should the manager do?
Select an answer first
8expert · hard
An attendee registered for a conference using a work email, but they have since changed jobs and want to update their registration to a personal email. The event organizer wants to ensure that the attendee's registration history is preserved and that all future communications go to the new email. What should you do?
Select an answer first
9foundation · easy
How can you handle an attendee cancellation in Dynamics 365 Customer Insights - Events?
Select an answer first
10foundation · easy
Why might you customize an event registration form in Dynamics 365 Customer Insights - Events?
Select an answer first

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