A non-profit is organizing a charity run. They need to create an event that includes multiple registration types (e.g., individual, team, sponsor). They also want to track donations during registration. What should you do when creating the event?

Use a generic event template and manually track registration types in Excel.

Create the event, then add a registration form with fields for registration type and donation amount.

Create separate events for each registration type.

Create the registration form first, then create the event and link them.

An event manager needs to send a confirmation email to all registered attendees with a link to join the virtual event. The email should be sent automatically after registration. What should the event manager configure?

Set up an automated email trigger in the registration form settings.

Create a separate email campaign in Customer Insights Journeys.

Use the waitlist feature to send confirmation emails.

Manually send emails to each attendee after checking the registration list.

A popular session has a waitlist of 30 people. The event organizer wants to prioritize waitlisted attendees based on their membership tier (e.g., gold, silver, bronze). When a spot opens, the highest-tier waitlisted attendee should be promoted first, not the first-come-first-served. What should you configure?

Enable automatic waitlist promotion, which will automatically promote the first person on the list.

Use a custom waitlist priority field and configure the waitlist to sort by that field.

Manually promote attendees based on membership tier each time a spot opens.

Create separate waitlists for each membership tier.

In Dynamics 365 Customer Insights - Events, where can you view and manage registrations for an event?

In the Power Automate flow designer

In the event's registration list

In the Customer Insights dashboard

An attendee has cancelled their registration for a conference. The event manager needs to remove the attendee from the confirmed list and, if there is a waitlist, promote the next person. What should the event manager do?

Cancel the registration record and the system will automatically promote the next waitlisted attendee if waitlist is enabled.

Delete the registration record and manually add the next waitlisted person.

Ignore the cancellation and let the attendee be a no-show.

Change the registration status to 'Waitlist' and leave it.

Microsoft Certified:Dynamics 365 Customer Experience Analyst Associate

Domain 3Objective 2

Create and Manage Events MB-280 Practice Questions (Page 5)

Part of the Demonstrate Dynamics 365 Customer Insights capabilities domain, which accounts for 10–15% of the MB-280 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~4–10 in this domain), expect 2–5 from this objective — we provide 42 practice questions to prepare you well beyond it. (estimate)

42questions here

9free pages

6concepts

10–15%of the exam

Questions 21–25

21application · medium
A non-profit is organizing a charity run. They need to create an event that includes multiple registration types (e.g., individual, team, sponsor). They also want to track donations during registration. What should you do when creating the event?
Select an answer first
22application · medium
An event manager needs to send a confirmation email to all registered attendees with a link to join the virtual event. The email should be sent automatically after registration. What should the event manager configure?
Select an answer first
23expert · hard
A popular session has a waitlist of 30 people. The event organizer wants to prioritize waitlisted attendees based on their membership tier (e.g., gold, silver, bronze). When a spot opens, the highest-tier waitlisted attendee should be promoted first, not the first-come-first-served. What should you configure?
Select an answer first
24foundation · easy
In Dynamics 365 Customer Insights - Events, where can you view and manage registrations for an event?
Select an answer first
25application · medium
An attendee has cancelled their registration for a conference. The event manager needs to remove the attendee from the confirmed list and, if there is a waitlist, promote the next person. What should the event manager do?
Select an answer first

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