4.4.2 Describe the Key Relationships Between the ‘quality’ Practice and the Principles (8.7, Tab 8.3) PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A construction project is divided into three management stages. At the end of the first stage, the project manager is preparing the stage plan for the second stage. What should the project manager include in the stage plan to ensure quality is managed effectively within the stage?

   • AThe quality activities and quality review processes scheduled for the products to be delivered in that stage
   • BThe overall project quality management approach, unchanged from the project initiation
   • CThe business case, to confirm the project remains viable before proceeding
   • DThe lessons log from previous stages, to inform quality planning
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2. 22application · medium

   A project manager is setting tolerances for a work package that involves developing a new mobile app. The project board has agreed that the app must meet certain usability standards, but the exact number of user interface issues found during testing can vary. How should the project manager use tolerances to enable management by exception for quality?

   • ARequire the team to escalate any usability issue found during testing, no matter how minor
   • BSet a tolerance for the number of critical usability issues that can remain unresolved after testing, and only escalate if that tolerance is exceeded
   • CSet a zero-tolerance policy for any usability issue, ensuring the app is perfect before release
   • DLeave quality tolerances undefined and rely on the team's professional judgment
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4. 23foundation · easy

   What is the primary purpose of using lessons learned in the quality practice?

   • ATo ensure that the project's products are delivered within budget
   • BTo ensure that the project is completed on time
   • CTo improve the quality management approach for the current and future projects
   • DTo ensure that the project team is motivated
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5. 24application · medium

   A small, low-risk project to update a company's internal wiki is being planned. The organization's standard quality management approach includes extensive documentation and multiple review stages. According to the 'tailor to suit the project environment' principle, what should the project manager do?

   • ASimplify the quality management approach to include only essential quality checks and documentation appropriate for the project's size and risk
   • BApply the full standard quality management approach to ensure consistency across all projects
   • CSkip all quality management activities because the project is small and low-risk
   • DUse the same quality approach as a previous large project to save time
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6. 25foundation · easy

   How does the quality practice use tolerances for quality to enable management by exception?

   • ABy setting acceptable deviations from quality criteria, so that management only needs to be informed if the deviation exceeds the tolerance
   • BBy ensuring that quality tolerances are set to zero
   • CBy ensuring that quality tolerances are set by the project manager
   • DBy ensuring that all quality deviations are reported to the project board immediately
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