4.4.2 Describe the Key Relationships Between the ‘quality’ Practice and the Principles (8.7, Tab 8.3) PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A multinational project is being run in a country with strict data protection regulations. The project involves developing a customer data processing system. The organization's standard quality management approach includes a specific quality review process. How should the project manager tailor the quality practice to suit this environment?

   • AIncorporate the data protection regulations into the quality criteria and quality review process, and document this in the quality management approach
   • BUse the standard quality management approach unchanged, as it is proven to work
   • COutsource the quality review to a local firm that understands the regulations
   • DSkip the quality review process to avoid potential conflicts with data protection regulations
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2. 12application · medium

   In a project to upgrade a hospital's patient records system, the project manager is defining the quality roles. The project board wants to ensure that quality is independently checked. According to the 'defined roles and responsibilities' principle, what should the project manager do?

   • AAssign the project manager to perform all quality checks personally
   • BLeave the quality checking to the end users after the system is delivered
   • CAsk the project team to self-assess their own quality work to save time
   • DAssign project assurance to a person independent of the project management team to review quality activities
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4. 13foundation · easy

   How does the quality practice incorporate lessons learned?

   • ABy reviewing lessons from previous projects and using them to improve quality management activities
   • BBy ensuring that lessons are documented in the project plan
   • CBy ensuring that lessons are used to update the business case
   • DBy ensuring that lessons are only reviewed at the end of the project
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5. 14application · medium

   A project is creating a new online learning platform. The product description for the 'course enrollment' feature specifies that it must handle 1,000 concurrent users without performance degradation. During development, the team delivers a version that handles only 800 concurrent users. What should the project manager do to uphold the 'focus on products' principle?

   • AAccept the product because it is close to the requirement and the difference is unlikely to matter
   • BReject the product as not meeting the agreed quality criteria and require the team to fix the performance issue
   • CUpdate the product description to lower the performance requirement to 800 users
   • DEscalate the issue to the project board for a decision on whether to accept the product
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6. 15application · medium

   In a project to implement a new payroll system, the project manager is defining how quality will be managed. The organization has a quality assurance department that will provide independent checks, and the project team will perform quality control activities. According to the 'defined roles and responsibilities' principle, what should the project manager do to ensure clarity?

   • AInclude quality responsibilities only in the project plan, not in role descriptions
   • BDocument the specific quality responsibilities for each role in the role descriptions and the quality management approach
   • CLet the project team decide their own quality roles informally during the project
   • DAssign all quality activities to the quality assurance department to ensure independence
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