3.1 Define Key Concepts Related to the People Element PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Why is change management important for project success?

   • AIt guarantees that the project will be completed on schedule
   • BIt helps ensure that people adopt and use the project's outputs
   • CIt replaces the need for project planning
   • DIt eliminates all risks associated with the project
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2. 2expert · hard

   A project manager is leading a large transformation project that is facing significant resistance from middle managers who feel threatened by the change. The project manager has a detailed project plan and has been using management techniques to track progress, but the resistance is growing. The project manager needs to decide how to address this. Which approach is most likely to succeed?

   • AReorganize the project team to bypass the middle managers and implement the change directly
   • BUse leadership skills to engage the middle managers, understand their concerns, and involve them in shaping the change
   • CDelay the project until the middle managers retire or are reassigned
   • DIncrease the frequency of project status reports and escalate the resistance to the project board
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4. 3application · medium

   A project is introducing a new automated workflow system that will significantly change the daily routines of the operations team. The project manager has identified that the operations manager is a key stakeholder who is supportive, but the team members are anxious about job security. What is the most effective way to apply change management in this situation?

   • ALimit communication to a minimum to avoid creating unnecessary concern among the team
   • BAsk the operations manager to reassure the team that their jobs are safe, even if that is not certain
   • CFocus on completing the technical implementation quickly to minimize the time the team spends worrying
   • DProvide clear and honest communication about the purpose of the change and how it will affect individuals, and involve the team in shaping the new processes
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5. 4expert · hard

   A project manager is planning a project that will affect multiple departments within a large organization. The organization has a strong hierarchical culture, and decisions are typically made at the top. The project manager wants to ensure the project is accepted and successful. Which approach is most likely to align the project with the organizational ecosystem?

   • AFocus on building a strong project culture that is independent of the organizational culture
   • BAvoid involving senior leaders to prevent them from imposing their views on the project
   • CEngage with senior leaders early to gain their support and ensure the project aligns with the organization's strategic direction
   • DImplement the project in a way that bypasses the organizational hierarchy to speed up decision-making
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6. 5application · medium

   A project to introduce a new expense-reporting system is underway. The finance director (project executive) is a strong sponsor, but the accounts payable team, who will use the system daily, has expressed resistance. The project manager has identified the finance director as a key stakeholder. Which additional stakeholder group should the project manager actively engage to improve the project's chances of success?

   • AThe project board, because they need to approve any changes to the project plan
   • BThe accounts payable team, because their daily use and acceptance are critical to realizing the benefits
   • CThe external software vendor, because they need to understand the project requirements
   • DThe IT helpdesk, because they will provide technical support after the system goes live
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