3.1 Define Key Concepts Related to the People Element PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 7)

Questions 31–31

1. 31application · medium

   A project manager is leading a cross-functional team to implement a new customer relationship management (CRM) system. The project is on schedule, but team morale is low and several team members have expressed uncertainty about the upcoming changes to their roles. The project manager spends most of their time updating the project plan and tracking progress against milestones. Which approach would best address the current situation?

   • AHold a team workshop to discuss the change, listen to concerns, and co-create a shared vision for the new way of working
   • BIncrease the frequency of status meetings to ensure everyone is aware of the plan and their tasks
   • CReassign team members who are resistant to change to other projects to protect team morale
   • DDelegate the planning and tracking to a project support role so the project manager can focus on team motivation
   Reveal Solution Discussion Select an answer first