4.1.4 Define Key Concepts Related to the ‘business Case’ Practice: (5.1) PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   A project has delivered a new online booking system (output). Customers are now using the system to make reservations themselves. Which of the following is the outcome?

   • AThe project's business objective to increase online sales
   • BReduced call center workload
   • CThe new online booking system
   • DCustomers using the system to make reservations themselves
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   In PRINCE2, which of the following best describes an 'output'?

   • AThe result or effect of applying the project's outputs, leading to a change
   • BA specialist product or tangible result created by the project
   • CA measurable improvement that is perceived as positive by stakeholders
   • DThe overall goal the project aims to achieve, linked to organizational strategy
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   A telecommunications company is upgrading its network infrastructure. The project will install new fiber-optic cables and replace network switches. After the upgrade, the company expects a 30% increase in data transfer speeds, but also expects a 10% increase in energy consumption. In the business case, how should the increase in energy consumption be classified?

   • AAs an output, because it is a tangible result of the upgrade
   • BAs a benefit, because it is a result of the project's outputs
   • CAs a dis-benefit, because it is a measurable negative consequence
   • DAs an outcome, because it is a change resulting from the upgrade
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   A software company is developing a new mobile app for its customers. The project will deliver the app, the backend server, and user documentation. After the app is released, customers will use it to access their accounts, leading to a 25% reduction in support tickets. In the business case, which of the following is an output of this project?

   • AThe change in how customers access their accounts
   • BThe company's goal to improve customer satisfaction
   • CThe user documentation
   • DThe 25% reduction in support tickets
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A manufacturing firm is automating its assembly line. The project will install robotic arms and integrate them with the existing control system. The expected result is a 20% increase in production speed, but the change will also lead to a 15% increase in equipment maintenance costs. In the business case, how should the increase in maintenance costs be classified?

   • AAn outcome, because it is a change resulting from applying the outputs
   • BA benefit, because it is a consequence of the project's outputs
   • CAn output, because it is a tangible result of the automation
   • DA dis-benefit, because it is a measurable decline perceived as negative by stakeholders
   Reveal Solution Discussion Select an answer first