4.4.1 Explain the Purpose of the ‘quality’ Practice (8.1) PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A project is creating a new training course. The project manager wants to ensure that each module meets the learning objectives before moving to the next. Which quality control activity is most appropriate?

   • AReview each module against its defined quality criteria as it is completed.
   • BInclude a quality review in the project's end-stage report.
   • CAsk the course developers to self-assess their work without formal criteria.
   • DWait until the entire course is complete and then conduct a single review.
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2. 12foundation · easy

   What is the role of quality criteria in a PRINCE2 project?

   • ATo assign roles and responsibilities to the project team
   • BTo determine the project's budget
   • CTo schedule project activities
   • DTo define the standards that products must meet to be acceptable
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4. 13expert · hard

   A project is developing a new customer portal. The quality management approach defines a specific set of quality standards. During the project, a team member suggests using a different, more modern standard that is not in the approach. The project manager needs to decide whether to adopt the new standard. What should the project manager do?

   • AReject the suggestion because the approach is fixed.
   • BImmediately adopt the new standard because it is more modern.
   • CAssess the impact of the change and, if beneficial, submit a change request to the project board.
   • DAsk the team member to keep using the old standard without discussion.
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5. 14application · medium

   A project is delivering a new payroll system. The project board is concerned that the system may not meet the needs of the HR department. What should the project manager do to address this concern in line with the quality practice?

   • AEnsure that the quality criteria for the system are derived from the HR department's requirements.
   • BAsk the HR department to sign off on the project plan.
   • CDefer quality activities until after the system is implemented.
   • DAdd more resources to the project to speed up delivery.
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6. 15application · medium

   A project is developing a new mobile banking app. The project's success criteria include a user satisfaction score of at least 4.5 out of 5. How should the quality practice address this?

   • ADefine a quality criterion for user satisfaction and plan a survey to measure it.
   • BAssume the app will be satisfactory because the team is experienced.
   • CInclude the satisfaction score in the project's risk register.
   • DAsk the project board to approve the app without testing.
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