4.4.6 Describe the PRINCE2 Technique for the ‘quality’ Practice (8.3.1) PRINCE2-FOUNDATION-VERSION-7 Practice Questions (Page 6)

Questions 26–30

1. 26application · medium

   A project manager is initiating a project to develop a new customer relationship management system. The executive board has emphasized that the system must meet strict data privacy regulations. The project manager needs to ensure that all project products, including the system itself and its documentation, are assessed against defined quality criteria. What should the project manager do first to establish how quality will be managed?

   • AConduct a quality review of the project initiation documentation to ensure it meets quality criteria.
   • BCreate the quality management approach document, defining quality standards, methods, and responsibilities.
   • CSet up the quality register and record all planned quality activities and their results.
   • DAssign the quality assurance role to an independent team member to oversee all quality activities.
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2. 27expert · hard

   A project is developing a new medical device. The project board is concerned about regulatory compliance and wants to ensure that the project's quality procedures are appropriate and being followed. The project manager has received a report from the project assurance indicating that some quality procedures are not being followed consistently. What should the project manager do?

   • AAsk the project assurance to revise the quality procedures to make them easier to follow.
   • BUpdate the quality register to record the non-compliance and continue with the project, as the issue is not critical.
   • CEscalate the issue to the project board immediately, as non-compliance is a serious risk.
   • DInvestigate the root causes of the non-compliance and take corrective action, which may include updating the quality management approach or providing additional training.
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4. 28application · medium

   A project is nearing closure. The project manager is preparing the end project report and needs to confirm that all products have met their quality criteria. What should the project manager do to gather this information?

   • AReview the quality register to confirm that all planned quality activities have been completed and their results recorded.
   • BUpdate the quality management approach to reflect the final quality status of the project.
   • CAsk the project board to confirm that the products are acceptable based on their satisfaction.
   • DConduct a final quality review of all products to ensure they are acceptable.
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5. 29expert · hard

   A project is nearing the end of a stage. The project manager is preparing the stage report for the project board. The project board has asked for a summary of the quality activities completed in the stage and any issues that arose. The project manager has access to the quality register, the quality management approach, and the lessons log. What should the project manager use to provide the most accurate and comprehensive summary?

   • AThe quality management approach, as it defines the quality standards and methods that were planned.
   • BA combination of the quality register and the lessons log, as together they provide a complete picture.
   • CThe quality register, as it contains a record of all quality activities and their results, including any issues.
   • DThe lessons log, as it records lessons learned from quality activities.
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6. 30foundation · easy

   What is the purpose of the quality register in PRINCE2?

   • ATo define the quality standards for the project
   • BTo list the project's risks and issues
   • CTo track quality activities and their results
   • DTo describe the project's scope and objectives
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