Why should strategists analyze how a decision impacts other parts of the organization?

To speed up the decision-making process

To satisfy regulatory requirements

To ensure that the decision is kept confidential

To identify potential risks and opportunities that may arise elsewhere

Why is it important to integrate Digital and IT Strategy with organizational objectives?

To reduce the need for IT governance

To make IT the primary driver of all business decisions

To ensure that IT investments contribute to the organization's success

To isolate IT from external market changes

A university is planning to implement a new student information system. The stakeholders include students, faculty, administrative staff, and IT. The strategy team must balance their needs. Which approach best balances stakeholder needs?

Conduct surveys and workshops with all stakeholder groups to gather requirements, then make trade-offs.

Prioritize the IT department's requirements for system security and stability.

Prioritize the faculty's need for easy grade entry, as they are the primary users.

Use a standard system that meets most needs, without extensive stakeholder consultation.

What is the primary focus of holistic thinking in the context of Digital and IT Strategy?

Reducing all decisions to financial cost-benefit analysis

Prioritizing the IT department's goals over other business units

Focusing exclusively on the technical details of IT solutions

Considering the entire organization and its environment as an interconnected system

Which of the following is an example of balancing stakeholder needs in strategic planning?

Selecting the cheapest technology regardless of user impact

Implementing a change that only benefits the IT department

Choosing a technology that meets customer needs while also addressing employee training requirements

Postponing a decision until all stakeholders are completely satisfied

ITIL 4 Strategic Leader

Domain 8Objective 5

Think and Work Holistically ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)

Part of the Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities domain, which makes up ~11% of our current practice bank.

30questions here

6free pages

6concepts

Questions 11–15

11foundation · easy
Why should strategists analyze how a decision impacts other parts of the organization?
Select an answer first
12foundation · easy
Why is it important to integrate Digital and IT Strategy with organizational objectives?
Select an answer first
13application · medium
A university is planning to implement a new student information system. The stakeholders include students, faculty, administrative staff, and IT. The strategy team must balance their needs. Which approach best balances stakeholder needs?
Select an answer first
14foundation · easy
What is the primary focus of holistic thinking in the context of Digital and IT Strategy?
Select an answer first
15foundation · easy
Which of the following is an example of balancing stakeholder needs in strategic planning?
Select an answer first

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