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ITIL 4 Strategic Leader

Domain 3Objective 1

Understand the Role of Risk and Risk Management in DPI (1.2.1.3, 2.3, 2.3.1-2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 1)

Part of the Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system domain, which makes up ~4% of our current practice bank.

26questions here
6free pages
4concepts

Questions 1–5

  1. 1application · medium

    A company is launching a new digital service that relies on a third-party API. The team identifies a risk that the API provider may change its pricing, affecting the service's profitability. They decide to sign a long-term contract with the provider to lock in pricing. Which risk response strategy is this?

    Select an answer first
  2. 2application · medium

    A digital product team is launching a new mobile payment feature. The team identifies a risk that a third-party payment processor could experience downtime during peak shopping seasons. The product owner wants to proceed with the launch because the feature is critical to the company's revenue goals. Which approach best balances the risk with the value opportunity?

    Select an answer first
  3. 3application · medium

    An organization is implementing a new cloud-based service. They conduct a risk assessment and identify a high-impact risk of data breach. They decide to purchase cyber insurance to cover potential losses. Which risk response strategy is this?

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  4. 4application · medium

    An organization is managing risks for a new digital service. They have identified a risk and are deciding how to respond. They choose to accept the risk because the cost of mitigation exceeds the potential impact. Which risk response strategy is this?

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  5. 5expert · medium

    An organization is developing a new digital service. The risk owner identifies a risk that the service may not be adopted by users. The team decides to conduct user research and incorporate feedback into the design. Which risk management principle does this action reflect?

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