Know How to Ensure That Controls Are Sufficient, but Not Excessive (2.5.2.1, 2.5.2.2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Which approach best supports the principle of proportionate controls?

   • ARemoving all controls to maximize operational efficiency
   • BConducting a risk assessment to determine the necessary level of control for each process
   • CImplementing the maximum possible controls to ensure complete protection
   • DApplying the same level of control to all processes regardless of risk
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   Which factor is most important when determining the appropriate level of control needed to manage risk effectively?

   • AThe complexity of the IT infrastructure
   • BThe organization's risk appetite and tolerance
   • CThe cost of implementing controls
   • DThe number of controls already in place
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   Which of the following is a common sign of excessive controls in an organization?

   • AReduced agility and increased bureaucracy
   • BSimplified decision-making processes
   • CLower operational costs
   • DIncreased speed of service delivery
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   What is a negative consequence of over-control in an organization?

   • AIncreased operational costs
   • BImproved employee morale
   • CEnhanced innovation and creativity
   • DFaster time-to-market for new services
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   How does the principle of sufficient but not excessive controls integrate into the service value system?

   • ABy implementing controls only at the end of the service value chain to avoid slowing down processes
   • BBy leaving control decisions to individual teams without central coordination
   • CBy applying controls only to the governance practices, not to operational practices
   • DBy ensuring that controls are aligned with governance, risk, and compliance practices throughout the service value chain
   Reveal Solution Discussion Select an answer first