Know How to Ensure That Controls Are Sufficient, but Not Excessive (2.5.2.1, 2.5.2.2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 2)

Questions 6–7

1. 6foundation · easy

   What is the key principle for balancing control sufficiency and excessiveness?

   • AControls should be minimal to maximize efficiency
   • BControls should be as strict as possible to ensure security
   • CControls should be standardized across all processes
   • DControls should be proportionate to the level of risk
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   Which practice within the service value system is most directly responsible for ensuring that controls are sufficient but not excessive?

   • AIncident management practice
   • BChange enablement practice
   • CService desk practice
   • DRisk management practice
   Reveal Solution Discussion Select an answer first