Understand the Following Concepts ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   How does digitization differ from digitalization?

   • ADigitization is a strategic change, while digitalization is a technical process
   • BDigitization converts analog data to digital, while digitalization uses digital technology to change business processes
   • CDigitization transforms business models, while digitalization only converts data
   • DDigitization and digitalization are the same concept
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   Which of the following correctly lists the four key components of digital technology?

   • AHardware, software, data, and networks
   • BApplications, infrastructure, security, and analytics
   • CInput, processing, output, and storage
   • DPeople, processes, technology, and data
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   A traditional retail bank is implementing a new mobile banking app to compete with fintech startups. The project sponsor is concerned that the IT department, which has historically focused on maintaining legacy core banking systems, will struggle to support the fast-paced, iterative development required for the app. Which organizational characteristic is MOST critical for the bank to develop to address this concern?

   • AA culture that encourages experimentation and tolerates failure
   • BA dedicated team to manage the legacy core banking systems
   • CA hierarchical structure with clear reporting lines for accountability
   • DA larger budget for marketing the new mobile app
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   Which of the following is a key component of digital technology?

   • AHardware
   • BCustomer preferences
   • CBusiness strategy
   • DOrganizational culture
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   Which of the following is an example of digital technology being applied to create value in the supply chain function?

   • AUsing manual spreadsheets to record shipments
   • BUsing paper-based purchase orders
   • CUsing sensors and IoT devices to track inventory in real time
   • DUsing phone calls to communicate with suppliers
   Reveal Solution Discussion Select an answer first