ITIL 4 Strategic Leader
Domain 9Objective 1
Understand the Following Concepts ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)
Part of the Understand how to leverage digital strategy to react to digital disruption domain, which makes up ~6% of our current practice bank.
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8concepts
Questions 11–15
- 11
What capability is essential for a digital organization?
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What does digital transformation involve beyond implementing new technology?
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Which of the following is a characteristic of a digital organization?
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A law firm has a large repository of paper-based case files. The managing partner wants to improve the efficiency of document retrieval. The firm decides to scan all paper documents into a digital document management system. After this is completed, lawyers will be able to search for documents by keyword. Which term BEST describes this specific initiative?
Select an answer first - 15
A publishing company currently sells physical books through retail partners. To respond to digital disruption from e-book platforms, the leadership team decides to create a direct-to-consumer subscription service that offers digital access to its entire catalog. This new service requires the company to manage customer relationships, process digital payments, and deliver content through a new platform. Which concept BEST describes this strategic move?
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