Understand the Role of Risk and Risk Management in DPI (1.2.1.3, 2.3, 2.3.1-2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)

Questions 11–15

1. 11expert · medium

   A service provider is integrating risk management into its service value system. They want to ensure that risk management is aligned with the organization's overall governance. Which action best supports this alignment?

   • AEstablishing a risk management policy that is approved by the board and communicated across the organization.
   • BCreating a risk management process that operates independently of the organization's governance.
   • CReviewing risk management only during annual audits.
   • DDelegating all risk management decisions to the IT department.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   How does risk management directly impact value delivery in a digital innovation initiative?

   • ABy enabling informed decisions that balance potential benefits against potential losses
   • BBy guaranteeing that all innovation projects will be profitable
   • CBy shifting the responsibility for innovation outcomes to the IT department
   • DBy focusing solely on avoiding any negative outcomes
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A digital service provider is considering a new feature that could significantly increase customer engagement but also introduces a risk of service instability. The risk owner proposes to accept the risk because the potential value is high. Which principle of risk management does this decision reflect?

   • ARisk avoidance
   • BRisk elimination
   • CBalancing risk and value
   • DRisk transfer
   Reveal Solution Discussion Select an answer first
5. 14expert · medium · select all that apply

   A digital product team is managing risks for a new service. They have identified several risks and are selecting responses. Which of the following are valid risk response strategies? Select all that apply.

   • ARisk avoidance
   • BRisk mitigation
   • CRisk elimination
   • DRisk acceptance
   • ERisk transfer
   Check answers Discussion Select an answer first
6. 15application · medium

   An organization is developing a new service and has identified a risk that the service may not meet performance expectations. The team decides to conduct a pilot test with a small user group before full deployment. Which risk management principle does this action reflect?

   • ARisk reduction through testing
   • BRisk acceptance
   • CRisk transfer
   • DRisk avoidance
   Reveal Solution Discussion Select an answer first