Keep It Simple and Practical ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   When is complexity essential in a Digital and IT Strategy?

   • AWhen the strategy is expected to last more than five years.
   • BWhen the organization has a large IT department.
   • CWhen the organization has multiple business units.
   • DWhen it is necessary to meet regulatory compliance requirements.
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2. 22expert · hard

   A pharmaceutical company is developing a digital strategy for its research and development (R&D) processes. The strategy must include rigorous data integrity controls to meet regulatory standards. The R&D team wants to keep the strategy simple to accelerate innovation. What is the best way to balance these needs?

   • AInclude data integrity controls as essential requirements, but simplify other aspects of the R&D process.
   • BSeparate the strategy into two documents: one for innovation and one for compliance.
   • CRemove data integrity controls from the strategy to keep it simple and fast.
   • DAdd more data integrity controls than required to ensure full compliance.
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4. 23application · medium

   A financial services firm is executing a digital transformation. The program has multiple steering committees, weekly status reports, and a detailed risk register. The team is spending more time on reporting than on delivering changes. What should the program manager do to apply 'Keep it simple and practical'?

   • AConsolidate reporting into a single monthly dashboard focused on value delivery and key risks, and reduce meeting frequency.
   • BEliminate all reporting and governance to allow teams to work without interruption.
   • CMaintain the current reporting cadence but automate the generation of reports to save time.
   • DIncrease the detail in reports to ensure all risks are captured, even if it takes more time.
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5. 24foundation · easy

   During strategy execution, how does the 'Keep it simple and practical' principle help minimize bureaucratic overhead?

   • ABy centralizing all decision-making to a single authority.
   • BBy eliminating all approval processes.
   • CBy using automated tools for every process step.
   • DBy streamlining processes to only those that are essential for value delivery.
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6. 25foundation · easy

   Which case study outcome demonstrates the benefit of applying 'Keep it simple and practical'?

   • AAn organization enhanced customer satisfaction by offering more customization options.
   • BAn organization improved data analytics by integrating data from many new sources.
   • CAn organization reduced its project delivery time by simplifying its approval workflow.
   • DAn organization increased its security posture by adding multiple layers of authentication.
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