Keep It Simple and Practical ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   When formulating a Digital and IT Strategy, how should the 'Keep it simple and practical' principle be applied?

   • ADesign the strategy with the minimum number of goals and processes needed to achieve the desired outcomes.
   • BAdopt a complex organizational structure to address all potential future scenarios.
   • CInclude every possible stakeholder requirement to ensure completeness.
   • DUse a single strategic goal to avoid any ambiguity.
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2. 17foundation · easy

   What is a practical way to apply 'Keep it simple and practical' during strategy execution?

   • ARequiring detailed status reports from every team on a weekly basis.
   • BUsing a lightweight project tracking tool that shows only key milestones and blockers.
   • CCreating a comprehensive change advisory board for all changes.
   • DDocumenting every decision and its rationale in a central repository.
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4. 18application · medium

   A public sector organization is developing a digital strategy. The strategy team is creating a detailed process map with many steps and sub-processes. The team leader wants to ensure the strategy is practical and easy to follow. What should the team leader do to apply 'Keep it simple and practical'?

   • AKeep the detailed process map to ensure all possible scenarios are covered.
   • BCreate a separate process map for each stakeholder group to address their needs.
   • CSimplify the process map to show only the essential steps needed to achieve the strategic goals.
   • DUse a standard process framework without customization to avoid complexity.
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5. 19foundation · easy

   In the context of Digital and IT Strategy, why is the 'Keep it simple and practical' principle relevant?

   • AIt helps avoid over-engineering the strategy with excessive detail that does not contribute to decision-making.
   • BIt ensures that the strategy is communicated in a single page for all stakeholders.
   • CIt mandates that the strategy be aligned with industry best practices.
   • DIt requires that all strategic initiatives be implemented using agile methodologies.
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6. 20application · medium

   A retail bank is updating its digital strategy. The strategy team has created a complex value map with many dependencies. The team is finding it hard to identify the most important initiatives. What should they do to apply 'Keep it simple and practical'?

   • ACreate a separate value map for each business unit to reduce complexity.
   • BSimplify the value map to show only the key value streams and their primary dependencies.
   • CKeep the complex value map to ensure all dependencies are captured.
   • DUse a standard value map template without customization to avoid complexity.
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