How can you control which request types are visible on the customer portal?

By deleting request types that should not be visible

By using custom CSS to hide request types

By setting the request type's visibility in the request type settings

By changing the project's permission scheme

What is the purpose of the portal search configuration?

To set up search engine optimization (SEO) for the portal

To control which agents can search the portal

To help customers find request types and knowledge base articles quickly

To restrict search to only request types

How do you add a new content page to the customer portal?

Use the portal page builder in Project settings

Upload an HTML file to the portal

Create a new Jira issue and mark it as a portal page

Create a knowledge base article and link it to the portal

What is the purpose of custom CSS in the customer portal?

To apply advanced styling and branding beyond the default theme

To change the portal's default language

To control which request types are visible

Managing Jira Service Projects for Cloud (ACP-420)

Domain 1Objective 2

Set up the Customer Portal ACP-420 Practice Questions (Page 6)

Part of the Service Project Setup domain, which makes up ~28% of our current practice bank.

38questions here

8free pages

13concepts

Questions 26–30

26foundation · easy
How can you control which request types are visible on the customer portal?
Select an answer first
27foundation · easy
What is the purpose of the portal search configuration?
Select an answer first
28foundation · easy
Which of the following is a branding element that can be customized in the customer portal?
Select an answer first
29foundation · easy
How do you add a new content page to the customer portal?
Select an answer first
30foundation · easy
What is the purpose of custom CSS in the customer portal?
Select an answer first

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