Configure Service Project Workflows ACP-420 Practice Questions (Page 5)

Questions 21–25

1. 21expert · medium

   A service project has a workflow with a transition 'In Progress' → 'Resolved'. The team wants to ensure that only the assignee can resolve an issue. They add a condition to the transition that restricts it to the assignee. However, when a user who is not the assignee tries to resolve an issue, the transition is not visible. What is the likely reason?

   • AThe condition is working as intended; the transition is hidden from users who do not meet the condition.
   • BThe workflow was not published after adding the condition.
   • CThe condition is misconfigured; it should be a validator instead.
   • DThe user does not have permission to view the transition.
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   Which of the following is a best practice when designing a service project workflow?

   • AInclude as many statuses as possible to capture every detail
   • BAvoid using transitions to keep the workflow straightforward
   • CUse the same workflow for all issue types regardless of their needs
   • DKeep the workflow simple and aligned with the actual service process
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   What is a recommended practice for naming statuses in a service project workflow?

   • AUse technical jargon that only developers understand
   • BUse the same name for multiple statuses to keep it simple
   • CUse vague names like 'Step 1' and 'Step 2'
   • DUse names that clearly describe the state of the issue
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   Which of the following can be added to a transition to control when it is available?

   • AA condition
   • BA screen scheme
   • CA post function
   • DA workflow property
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6. 25foundation · easy

   When you open a workflow in the Jira Cloud workflow editor, what does the visual canvas primarily show?

   • AThe automation rules active in the project
   • BThe fields and screens used in the project
   • CA list of all issues in the project
   • DThe statuses and transitions of the workflow
   Reveal Solution Discussion Select an answer first