CiscoCertified Support Technician (CCST) IT Support
Domain 3Objective 2
3.2. Troubleshoot Commonly Encountered Connectivity Issues with Peripherals. 100-140 Practice Questions (Page 12)
Part of the Connectivity and Resource Access Issues domain, which makes up ~17% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~3–6 in this domain), expect 1–2 from this objective — we provide 58 practice questions to prepare you well beyond it. (estimate)
58questions here
12free pages
14concepts
Questions 56–58
- 56
A user's Webex Desk Pro screen is connected to the network but cannot join a video call. The screen shows 'No microphone detected'. The user has an external USB microphone connected. What should you check first?
Select an answer first - 57
A user is using a USB microphone with a video conferencing app on their Windows PC. The microphone is recognized in Device Manager, but the other participants cannot hear the user. The user can hear others fine. What should you check first?
Select an answer first - 58
A user replaced the ink cartridge in their inkjet printer, but the printer still shows 'Ink Cartridge Error' and will not print. The user says they pushed the cartridge in until it clicked. What should you check first?
Select an answer first
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