The Key Concepts of People, Including Organizational Change Management PRINCE2-AGILE-PRACTITIONER-V2 Practice Questions (Page 6)

Questions 26–30

1. 26foundation · easy

   Which leadership behavior is most likely to motivate a project team?

   • AAvoiding feedback to prevent conflict
   • BMaking all decisions and expecting the team to follow
   • CAssigning tasks and monitoring every step closely
   • DProviding clear direction and then trusting the team to execute
   Reveal Solution Discussion Select an answer first
2. 27expert · hard

   A project to implement a new customer relationship management system is being delivered by an external vendor. The vendor's project manager is focused on delivering the software on time and within budget. The internal project manager is concerned that the change management aspects are being neglected. What is the most effective way for the internal project manager to ensure the people element is addressed?

   • AFocus on the technical delivery and assume the vendor will handle the change management.
   • BEscalate the issue to senior management and ask them to intervene.
   • CTake responsibility for the change management activities internally, working with the vendor to align delivery with change.
   • DAsk the vendor to include change management activities in their project plan and report on them.
   Reveal Solution Discussion Select an answer first
4. 28application · medium

   A project to implement a new financial system is being rolled out across multiple departments. The project manager has been told that communication has been inconsistent, with some departments receiving more information than others. What is the most important step to improve communication?

   • AIncrease the frequency of communication to all stakeholders.
   • BSend the same update to all departments to ensure consistency.
   • CCreate a communication plan that identifies stakeholders, their information needs, and the frequency of communication.
   • DAppoint a single person to be responsible for all communication.
   Reveal Solution Discussion Select an answer first
5. 29foundation · easy

   In PRINCE2 Agile, which stakeholder group is primarily responsible for championing the change and removing organizational obstacles?

   • AThe project assurance role
   • BThe project manager
   • CThe project team
   • DThe senior user (or executive sponsor)
   Reveal Solution Discussion Select an answer first
6. 30foundation · easy

   What is a key reason why culture is considered critical in organizational change management?

   • AIt reduces the need for communication and training
   • BIt can be a source of resistance or support for the change
   • CIt helps to predict the exact outcomes of the change
   • DIt ensures that the project team follows the defined processes
   Reveal Solution Discussion Select an answer first