MSP Practitioner (5th edition)
Domain 3Objective 9
3.5.1 Carry Out the ‘embed the Outcomes’ Process MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 3)
Part of the Understand how to apply and tailor relevant aspects of the MSP processes in context domain, which makes up ~55% of our current practice bank. PeopleCert does not publish an official question count, but from its 150-minute exam (~60–100 total, ~33–55 in this domain), expect 2–4 from this objective — we provide 26 practice questions to prepare you well beyond it. (estimate)
26questions here
6free pages
6concepts
Questions 11–15
- 11
In the 'embed the outcomes' process, which activity is performed to help ensure that benefits are actually realised?
Select an answer first - 12
In the 'embed the outcomes' process, which role is responsible for providing support and guidance to business change managers?
Select an answer first - 13
A hospital is embedding a new electronic health record (EHR) system. The business change manager has identified that some departments are using the system, but others are not. The departments that are not using the system have cited concerns about data privacy and usability. According to MSP section 16.4, what should the business change manager do to address this?
Select an answer first - 14
A retail company has implemented a new point-of-sale system. The business change manager is leading the 'embed the outcomes' process. The operations managers have reported that the system is being used, but the expected benefits (e.g., reduced checkout time) are not being realized. The business change manager has conducted a root cause analysis and found that the staff are not using the system's advanced features. What should the business change manager do NEXT?
Select an answer first - 15
A university is embedding a new student records system. The business change manager has identified that some administrative staff are bypassing the new system and using spreadsheets. According to MSP section 16.4, which activity should the business change manager undertake NEXT?
Select an answer first
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