Explain Approaches to POMs (parallel Operating Models) (8.2 Including Subsections) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   What is the primary purpose of a parallel operating model (POM) in the context of digital and IT strategy implementation?

   • ATo create a single unified operating model that combines the best features of both legacy and new models
   • BTo replace the legacy operating model with the new one in a single, immediate cutover
   • CTo outsource the legacy operating model to a third party while focusing on the new model internally
   • DTo run the new and legacy operating models simultaneously for a period, allowing gradual transition and risk reduction
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A logistics company is transitioning to a new route-optimization system. The project team decides to run the new system in parallel with the legacy system for a defined period, gradually increasing the percentage of routes handled by the new system each week. What is this implementation approach called?

   • AReverse engineering of the legacy system to match the new system
   • BPhased adoption with incremental scaling of the new operating model
   • CBig-bang cutover where all routes switch to the new system at once
   • DOutsourcing the legacy system to a third-party vendor
   Reveal Solution Discussion Select an answer first
4. 8expert · hard

   A hospital has been running a POM for its new electronic health record (EHR) system for over a year. The new system is stable and all departments have migrated. However, the legacy system is still running because the IT director is concerned about the cost of data migration and the potential for data loss. What is the MOST important factor for the hospital to consider when deciding whether to decommission the legacy system?

   • AThe preference of the medical staff for the new system over the legacy system
   • BThe availability of the legacy system vendor to provide ongoing support
   • CThe cost of maintaining the legacy system compared to the cost of decommissioning it
   • DWhether the new system has demonstrated sustained stability and data integrity over a defined period
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   What is a potential risk of a parallel operating model (POM)?

   • AIt reduces the need for performance monitoring
   • BIt may create conflicts between teams supporting different models
   • CIt guarantees that the legacy model will be decommissioned on time
   • DIt eliminates the need for change management
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6. 10application · easy

   A government agency is introducing a new citizen services portal. The agency decides to keep the existing portal live while the new portal is developed and tested, and then to run both portals simultaneously for a period before switching over. What is the BEST description of this approach?

   • AA big-bang deployment where the new portal replaces the legacy portal on a specific date
   • BA parallel operating model where both the new and legacy portals operate concurrently during the transition
   • CA pilot program where the new portal is only available to a small group of internal testers
   • DA cloud migration strategy focused on moving the legacy portal to a new hosting provider
   Reveal Solution Discussion Select an answer first