Given a Scenario, Identify the Appropriate Sales Productivity Features Using Opportunity Tools and Know When Products and Price Books Should Be Used PLATFORM-ADMINISTRATOR Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   A sales manager wants to help reps focus on the deals most likely to close. Which opportunity tool provides a predictive score to prioritize opportunities?

   • AOpportunity Team
   • BOpportunity Splits
   • COpportunity Path
   • DOpportunity Score
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   What does the opportunity score primarily help sales reps do?

   • AGuide reps through sales stages with key actions
   • BAdd team members to collaborate on a deal
   • CPrioritize deals based on their likelihood to close
   • DDivide revenue credit among team members
   Reveal Solution Discussion Select an answer first
4. 23application · medium

   BrightPath Consulting sells customized services where each engagement is unique, and the sales team negotiates pricing from scratch for every deal. They do not have standard products or fixed price lists. The administrator wants to capture the specific services and negotiated amounts on each opportunity. What should the administrator do?

   • AEnable Opportunity Splits to track the different service components.
   • BDo not enable Products; use custom fields on the opportunity to capture service details and amounts.
   • CEnable Products and Price Books, and create a custom price book for each deal.
   • DUse standard price books with a wide range of generic service products.
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   What is the main benefit of using opportunity path for sales reps?

   • AIt allows multiple users to collaborate on the opportunity
   • BIt provides guidance and key actions at each stage of the sales process
   • CIt predicts the likelihood of closing the deal
   • DIt automatically splits revenue among team members
   Reveal Solution Discussion Select an answer first
6. 25foundation · easy

   A company wants to ensure that all sales reps sell the same products at the same standard prices. Which Salesforce feature should be used?

   • AProducts and Price Books
   • BOpportunity Score
   • COpportunity Splits
   • DOpportunity Team
   Reveal Solution Discussion Select an answer first