Given a Scenario, Identify the Appropriate Sales Productivity Features Using Opportunity Tools and Know When Products and Price Books Should Be Used PLATFORM-ADMINISTRATOR Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Which opportunity tool allows a sales rep to see a visual representation of the stages a deal should move through, along with recommended actions at each stage?

   • AOpportunity Path
   • BOpportunity Score
   • COpportunity Splits
   • DOpportunity Team
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   EcoWear sells clothing to retail stores at wholesale prices and directly to consumers at retail prices. The same products are sold at different price points depending on the customer segment. The sales team needs to select the correct pricing when adding products to an opportunity. What should the administrator do?

   • ACreate separate products for wholesale and retail versions.
   • BDisable products and use custom fields for price.
   • CCreate two custom price books, one for wholesale and one for retail, and add the products with the appropriate prices to each.
   • DUse a single standard price book and manually edit the price on each opportunity line item.
   Reveal Solution Discussion Select an answer first
4. 18foundation · easy

   What is the primary purpose of using opportunity splits in Salesforce?

   • ATo divide the revenue or credit for an opportunity among multiple users
   • BTo show the sales stages and guidance for an opportunity
   • CTo automatically calculate the probability of closing a deal
   • DTo assign tasks and events to team members on an opportunity
   Reveal Solution Discussion Select an answer first
5. 19application · medium

   At CloudKick, a large enterprise deal is being closed by the primary sales rep, but two other reps contributed significantly to the technical evaluation and the legal negotiation. The sales manager wants the two contributing reps to receive credit for their portions of the deal's revenue in reporting, while the primary rep still owns the opportunity. Which feature should the administrator configure?

   • ACreate Opportunity Splits for the two reps, assigning each a percentage of the revenue.
   • BAdd the two reps to the Opportunity Team with their roles and access levels.
   • CChange the Opportunity Owner to a shared ownership model using a queue.
   • DEnable Opportunity Score and let the system assign credit based on activity.
   Reveal Solution Discussion Select an answer first
6. 20foundation · easy

   What is the standard price book in Salesforce?

   • AThe default price book that contains all products with their standard prices
   • BA price book that is automatically created for each currency
   • CA price book that contains only discounted prices
   • DA price book that is only available to administrators
   Reveal Solution Discussion Select an answer first