Given a Complex Scenario, Determine the Solution Using a Combination of Automation Tools to Solve a Business Problem (Process Automation, Formula Fields, and When to Use Visualforce and Apex Triggers. PLATFORM-ADMINISTRATOR-II Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   A business process requires sending an email alert to the record owner when a case is escalated, and also updating a custom field on the case. Which automation tool is the most appropriate for this scenario?

   • AApex Trigger
   • BVisualforce Page
   • CApproval Process
   • DWorkflow Rule
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A nonprofit organization wants to automatically update a custom 'Membership Status' field on the Contact record to 'Expired' when the 'Membership End Date' is before today. This update should happen daily. Which automation tool should the administrator use?

   • AA scheduled Flow that runs daily and updates the field on all matching records
   • BA formula field that calculates the status
   • CA record-triggered Flow that updates the field when the Contact is edited
   • DA Workflow Rule with a time-dependent action
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   An administrator is evaluating a scenario where a custom object's records must be updated only when a related account's status changes to 'Active'. What is the most important constraint to identify during the analysis phase?

   • AThe time zone of the users who will view the records.
   • BThe exact field values that define the 'Active' status and the relationship between the objects.
   • CThe number of records that will be processed in a single batch.
   • DThe user profile that will run the automation.
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   Nimbus Insurance wants to automate a multi-step approval process for claims over $10,000. The process must: (1) notify the claims manager, (2) wait for their approval or rejection, (3) update the claim status accordingly, and (4) notify the adjuster of the outcome. Which combination of automation tools should the administrator use?

   • AA single Flow with a screen element to capture the manager's decision
   • BAn Apex trigger that sends an email and updates the claim status after a manager manually edits the record
   • CA record-triggered Flow that submits the claim to an Approval Process and updates the status based on the outcome
   • DA Workflow Rule with a time-dependent action to send an email and a separate Workflow Rule to update the status
   Reveal Solution Discussion Select an answer first
6. 15expert · hard

   Ursa Major Solar has a complex business rule: when an Opportunity is closed won, the system must create a Contract, a Service Contract, and a custom 'Project' record, and then link them all together. The creation logic involves several validation checks and must run in a single transaction. The administrator has already tried to build this with Flow but is hitting limits with the number of DML operations and the complexity of the error handling. What is the most appropriate solution?

   • AUse a Flow to create the records and then use a second Flow to link them together
   • BUse a Visualforce page to create the records and link them together
   • CUse a Flow to create the records and then use a Workflow Rule to link them together
   • DUse an Apex trigger on the Opportunity to perform the record creation and linking in a single transaction
   Reveal Solution Discussion Select an answer first