A quote line shows a price of $70, but the list price is $100. The rep confirms no discount schedule is applied. You review the quote line and see a manual adjustment of -$30. However, the rep states they did not add the adjustment. What should you investigate?

Confirm that the quote's currency is correct.

Review the price rules to see if one is adding a -$30 adjustment.

Verify that the product's price book entry is set to $70.

Check the adjustment's created-by field to see which user added it.

A quote line shows a price of $60, but the list price is $100. The rep confirms no discount schedule is applied. You review the quote line and see a manual adjustment of -$40. The rep states they added the adjustment, but they expected the price to be $70. What is the most likely cause of the discrepancy?

The quote's currency is different, causing a conversion.

The product's price book entry is set to $90.

A price rule is adding an additional -$10 adjustment.

The rep entered -$40 instead of -$30 in the adjustment field.

A quote line for a product shows a price of $90, but the rep expected $100. The price calculation log shows a price rule with a price action of 'Discount' 10%. The rep checks the rule's condition and sees it is set to 'Product Name equals Example Product'. What is the most likely issue?

The rule's price action is set to 'Add' instead of 'Discount'.

The rule is intended to apply a 10% discount to this product, but the rep did not expect it.

The rule's condition is too narrow and is not matching the intended product.

The rule's condition is too broad and is matching this quote line unintentionally.

A quote for 10 units of a product shows a total of $1,200, but the rep expected $1,000 based on a $100 list price. The rep checks the product's price book entry and sees $100. The rep also confirms the quantity is 10. What should the rep investigate next?

Check if the product has a pricing attribute that adds $20 per unit.

Confirm that the quote's effective date is within the price book entry's active period.

Review the price rules to see if one is adding a $200 one-time fee.

Verify that the quote's currency matches the price book's currency.

Which of the following is a product or price book configuration that could cause an unexpected price?

The price book entry's list price

SalesforceCertified CPQ Administrator

Domain 3Objective 5

Given Unexpected Calculated Prices, Determine Investigation Paths That Will Produce Accurate Pricing. CPQ-ADMINISTRATOR Practice Questions (Page 2)

Part of the PRICING AND DISCOUNTS domain, which accounts for 39% of the CPQ-ADMINISTRATOR exam.

29questions here

6free pages

7concepts

39%of the exam

Questions 6–10

6expert · hard
A quote line shows a price of $70, but the list price is $100. The rep confirms no discount schedule is applied. You review the quote line and see a manual adjustment of -$30. However, the rep states they did not add the adjustment. What should you investigate?
Select an answer first
7expert · hard
A quote line shows a price of $60, but the list price is $100. The rep confirms no discount schedule is applied. You review the quote line and see a manual adjustment of -$40. The rep states they added the adjustment, but they expected the price to be $70. What is the most likely cause of the discrepancy?
Select an answer first
8application · medium
A quote line for a product shows a price of $90, but the rep expected $100. The price calculation log shows a price rule with a price action of 'Discount' 10%. The rep checks the rule's condition and sees it is set to 'Product Name equals Example Product'. What is the most likely issue?
Select an answer first
9expert · hard
A quote for 10 units of a product shows a total of $1,200, but the rep expected $1,000 based on a $100 list price. The rep checks the product's price book entry and sees $100. The rep also confirms the quantity is 10. What should the rep investigate next?
Select an answer first
10foundation · easy
Which of the following is a product or price book configuration that could cause an unexpected price?
Select an answer first

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