SalesforceCertified Agentforce Field Service and Operations Consultant
Domain 6Objective 2
Determine How to Configure Field Service App to Support Key Business Processes AGENTFORCE-FIELD-SERVICE-CONSULTANT Practice Questions (Page 5)
Part of the CONFIGURE MOBILITY domain, which accounts for 28% of the AGENTFORCE-FIELD-SERVICE-CONSULTANT exam.
29questions here
6free pages
8concepts
28%of the exam
Questions 21–25
- 21
A Field Service manager wants to monitor the average time taken to complete work orders. Which reporting tool should be used to create a custom report for this metric?
Select an answer first - 22
Which mobile app configuration allows an administrator to change the fields and sections that technicians see when viewing a work order?
Select an answer first - 23
A Field Service administrator needs to define the geographic areas where technicians can be scheduled for work. Which configuration should be set up?
Select an answer first - 24
An organization needs to sync work orders between Salesforce Field Service and an external ERP system. Which configuration should be used?
Select an answer first - 25
Which configuration defines the terms of service coverage, such as response time and included services, for a customer?
Select an answer first
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