2.4 Apply the Key Management Products Required to Support the People Element of Projects: Communication Management Approach (3.4), Change Management Approach (3.2) PRINCE2-PRACTITIONER-VERSION-7 Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A project manager is leading a project with a high level of uncertainty and frequent changes. Stakeholders are becoming frustrated with the lack of timely information. The project manager needs to update the communication management approach to improve stakeholder satisfaction. What should the project manager do?

   • AUse only email for all communication to ensure consistency.
   • BIncrease the frequency of communication and use a variety of methods to keep stakeholders informed of progress and changes.
   • CCommunicate only when there are significant milestones or changes.
   • DReduce the frequency of communication to avoid overwhelming stakeholders with too much information.
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2. 22application · medium

   A project team is preparing the communication management approach for a project with a diverse group of stakeholders, including remote workers and external partners. What should be included in the approach to ensure effective communication?

   • AA detailed project schedule that shows all project activities and milestones.
   • BA list of communication methods and technologies, along with the frequency and timing of communications for each stakeholder group.
   • CA list of all project risks and their mitigation strategies.
   • DA description of the project's quality standards and how they will be measured.
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4. 23foundation · easy

   Which communication method is most effective for engaging stakeholders in a detailed, interactive discussion?

   • AProject newsletter
   • BFace-to-face workshops
   • CIntranet posting
   • DEmail distribution
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5. 24foundation · easy

   In PRINCE2, which management product is used to support the people element by defining how stakeholders will be engaged and informed?

   • AQuality management approach
   • BRisk management approach
   • CCommunication management approach
   • DBusiness case
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6. 25application · medium

   A project manager is developing the change management approach for a project that will affect multiple business processes. What should be included in the approach?

   • AA detailed plan for training employees on new processes.
   • BA communication plan that specifies how changes will be announced to stakeholders.
   • CA description of how change requests will be identified, assessed, and approved, including the roles responsible for each step.
   • DA list of all potential changes that might occur during the project.
   Reveal Solution Discussion Select an answer first