2.3 Apply the Approach to the Following: Communications (3.4), People Central to the Method (3.5) PRINCE2-PRACTITIONER-VERSION-7 Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Which technique is used to ensure that the receiver has correctly understood the message during a conversation?

   • AActive listening and paraphrasing
   • BAvoiding eye contact to reduce pressure
   • CSpeaking louder and more slowly
   • DUsing more technical jargon
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2. 2foundation · easy

   In PRINCE2, what is the purpose of scheduling communication activities in the communications management approach?

   • ATo assign roles and responsibilities to project team members
   • BTo ensure stakeholders receive information at the right time throughout the project
   • CTo replace the need for the project plan
   • DTo record all project decisions for future reference
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4. 3expert · hard

   A project team is working remotely across different time zones. The project manager has noticed that some team members feel isolated and disengaged. The project manager needs to improve team cohesion and engagement. What is the most effective approach?

   • AEncourage team members to communicate primarily through email to avoid time zone issues.
   • BIncrease the frequency of formal status meetings to keep everyone informed.
   • CAssign a mentor to each team member to provide one-on-one support.
   • DSchedule regular virtual team-building activities and informal check-ins to foster connections.
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5. 4application · medium

   A project team is experiencing conflict between two senior developers who disagree on the technical approach. The conflict is starting to affect the team's morale and progress. The project manager needs to resolve the conflict effectively. What should the project manager do first?

   • AEscalate the conflict to the project board immediately.
   • BSeparate the developers by assigning them to different tasks to avoid further conflict.
   • CFacilitate a meeting between the developers to discuss their perspectives and find a mutually acceptable solution.
   • DMake a decision on the technical approach and instruct the developers to follow it.
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6. 5expert · hard

   A project manager is leading a project where the team is highly skilled but has low morale due to a previous project failure. The project manager needs to rebuild the team's confidence and motivation. Which leadership style is most appropriate?

   • APacesetting style, setting high standards and expecting the team to meet them.
   • BCoercive style, demanding immediate compliance and high performance.
   • CDelegating style, giving the team full autonomy to rebuild their confidence.
   • DAffiliative style, focusing on building relationships and creating a positive team environment.
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