2.2 Assess Whether an Approach to Leadership and Management of Change Within a Project, and People Affected by a Project, Is Appropriate (3.2, 3.1) PRINCE2-PRACTITIONER-VERSION-7 Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A project manager is leading a project that is behind schedule. The team is demotivated and unclear about the project's vision. The project manager needs to both get the project back on track and inspire the team. Which combination of actions best demonstrates the complementary roles of leadership and management?

   • AConcentrate on building team relationships and morale without adjusting the schedule
   • BDelegate all planning and monitoring to the team and step back
   • CFocus solely on creating a detailed project plan and tracking progress
   • DReaffirm the project vision and set clear short-term milestones with regular monitoring
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2. 2expert · hard

   A project to implement a new performance management system is facing resistance from employees who fear the system will be used to punish underperformers. The project sponsor wants to proceed quickly, but the project manager is concerned about the negative impact on morale. Which approach best balances the need for speed with the need to address employee concerns?

   • ACancel the project due to the risk of low morale
   • BProceed with implementation and address concerns after the system is live
   • CImplement the system with a strict communication plan that emphasizes the benefits
   • DConduct a series of focus groups to understand concerns and communicate how the system will be used fairly
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4. 3application · medium

   A project is introducing a new health and safety procedure that will affect all factory workers. The workers have a strong union and are suspicious of management intentions. The project manager wants to ensure smooth adoption. Which change management approach is most appropriate?

   • ADirective approach, issuing the new procedure as a management instruction
   • BIncremental approach, introducing the procedure in phases without consultation
   • CEducational approach, providing training materials and expecting voluntary adoption
   • DCollaborative approach, involving union representatives in the design and rollout of the procedure
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5. 4expert · hard

   A project is introducing a new customer service process. The project has a very tight deadline and the change is relatively simple. The customer service team is experienced and generally open to change. The project manager must choose a change management approach. Which approach is most appropriate given the constraints?

   • AConduct extensive workshops and training sessions
   • BImplement the change with no communication at all
   • CUse a lightweight communication plan and rely on the team's adaptability
   • DDelay the project to allow for a more comprehensive change management plan
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6. 5expert · hard

   A project manager is leading a project that is well-planned but the team is disengaged and the project lacks a clear sense of purpose. The project manager has strong management skills but is struggling to inspire the team. The project sponsor suggests that the project manager focus more on leadership. Which action best demonstrates a shift toward leadership?

   • ACreate a more detailed project plan with clearer milestones
   • BArticulate a compelling vision for the project and connect it to the team's values
   • CReorganize the team structure to improve efficiency
   • DIncrease monitoring and reporting to ensure tasks are completed
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