2.2 Assess Whether an Approach to Leadership and Management of Change Within a Project, and People Affected by a Project, Is Appropriate (3.2, 3.1) PRINCE2-PRACTITIONER-VERSION-7 Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A project manager is leading a project in a highly regulated environment where compliance is critical. The team is experienced and has worked together successfully before. The project manager needs to ensure adherence to strict standards while maintaining team morale. Which leadership style is most appropriate?

   • ADelegative leadership, giving the team full autonomy to decide how to comply
   • BCoercive leadership, demanding immediate compliance with all regulations
   • CPacesetting leadership, setting a personal example of compliance
   • DAuthoritative leadership, providing clear direction and explaining the reasons behind decisions
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A project to introduce a new customer relationship management (CRM) system is being planned. The sales team has expressed anxiety about the new system, fearing it will increase their workload and reduce their flexibility. The project manager wants to minimize resistance. Which approach is most likely to address the team's concerns effectively?

   • AImplement the system quickly to minimize the period of uncertainty
   • BOffer a financial incentive for using the new system
   • CCommunicate the benefits of the new system through a series of emails
   • DEngage the sales team in workshops to understand their concerns and co-design the new processes
   Reveal Solution Discussion Select an answer first
4. 8expert · hard

   A project manager is leading a project that involves a major change in business processes. The project has strong support from senior management, but middle managers are resistant because they fear losing control. The project manager must decide how to manage this resistance. Which approach is most likely to be effective?

   • AIgnore the resistance and focus on the project plan
   • BEngage middle managers in the change design and give them a role in implementation
   • CUse senior management authority to mandate the change
   • DReplace resistant middle managers with new ones
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   A project manager is leading a project in a matrix organization where team members report to both the project manager and their functional managers. The functional managers have different priorities and sometimes pull team members away from project work. The project manager needs to ensure the project stays on track while maintaining good relationships with functional managers. Which approach is most appropriate?

   • AEscalate all resource conflicts to senior management
   • BAccept the situation and adjust the project plan to accommodate resource availability
   • CBuild strong relationships with functional managers and negotiate for resources and priorities
   • DAssert project authority and demand that team members prioritize project work
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A project manager is leading a cross-functional team that includes members from different departments with conflicting priorities. The project is in its early stages and the team is still forming. The project manager needs to establish clear direction and build cohesion. Which leadership style is most appropriate at this stage?

   • ADelegative leadership, giving the team full autonomy to define their own roles
   • BCoaching leadership, focusing on long-term development of each team member
   • CPacesetting leadership, setting a high standard for the team to follow
   • DDirective leadership, providing clear roles, expectations, and structure
   Reveal Solution Discussion Select an answer first