A project is undergoing a significant change that will affect the way teams work. The project manager wants to ensure that the change is accepted and that stakeholders are kept informed. What is the best approach?

Use the change management approach to plan the change process and the communication management approach to keep stakeholders informed and engaged.

Use only the communication management approach, as it covers all aspects of the change.

Use the project plan to manage the change and the communication management approach to inform stakeholders.

Use only the change management approach, as it includes communication activities.

A project has a change management approach that delegates approval of minor changes to the project manager. A stakeholder submits a change that seems minor but could have a significant impact on the project's end users. What should the project manager do?

Approve the change because it is within the delegated authority.

Assess the change thoroughly and, if the impact is significant, escalate it to the project board for approval.

Reject the change because it might have a significant impact.

Ask the stakeholder to withdraw the change request.

A project manager is updating the communication management approach for a project that has new stakeholders joining. What should the project manager do?

Review and update the stakeholder communication needs, methods, and timing to include the new stakeholders.

Keep the existing approach unchanged because it was approved at the start of the project.

Create a separate communication plan for the new stakeholders.

Ask the new stakeholders to adapt to the existing communication methods.

What is the primary purpose of the change management approach in PRINCE2?

To outline the project's quality standards

To document the project's financial controls

To define how changes to the project's baselines will be identified, assessed, and controlled

To describe how the project will communicate with stakeholders

A project is introducing a new software system that will change how employees work. The project manager wants to minimize resistance and ensure a smooth transition. What should the project manager do?

Develop a training plan for all employees on the new software.

Develop a change management approach that defines how the people impacts of the change will be assessed and managed.

Issue a memo to all employees announcing the new software.

Create a detailed technical specification for the new software system.

PRINCE2 Practitioner (Version 7)

Domain 2Objective 4

2.4 Apply the Key Management Products Required to Support the People Element of Projects: Communication Management Approach (3.4), Change Management Approach (3.2) PRINCE2-PRACTITIONER-VERSION-7 Practice Questions (Page 4)

Part of the Understand how to apply effective people management in successful projects domain, which accounts for 9% of the PRINCE2-PRACTITIONER-VERSION-7 exam. PeopleCert does not publish an official question count, but from its 150-minute exam (~60–100 total, ~5–9 in this domain), expect 1–2 from this objective — we provide 33 practice questions to prepare you well beyond it. (estimate)

33questions here

7free pages

8concepts

9%of the exam

8 Concepts in This Objective

Purpose of communication management approach
Contents of communication management approach
Roles and responsibilities in communication management
Communication methods and technologies
Purpose of change management approach
Contents of change management approach
Roles and responsibilities in change management
Integration of communication and change management approaches

Questions 16–20

16application · medium
A project is undergoing a significant change that will affect the way teams work. The project manager wants to ensure that the change is accepted and that stakeholders are kept informed. What is the best approach?
Select an answer first
17expert · hard
A project has a change management approach that delegates approval of minor changes to the project manager. A stakeholder submits a change that seems minor but could have a significant impact on the project's end users. What should the project manager do?
Select an answer first
18application · medium
A project manager is updating the communication management approach for a project that has new stakeholders joining. What should the project manager do?
Select an answer first
19foundation · easy
What is the primary purpose of the change management approach in PRINCE2?
Select an answer first
20application · medium
A project is introducing a new software system that will change how employees work. The project manager wants to minimize resistance and ensure a smooth transition. What should the project manager do?
Select an answer first

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