Progress Iteratively with Feedback ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 4)

Questions 16–20

1. 16expert · hard

   A logistics company is implementing a new route optimization system. The system has been deployed in one region and is showing promising results, but drivers have reported that the system sometimes suggests routes that are unsafe during bad weather. The company's strategy is to improve efficiency while ensuring driver safety. The team is under pressure to roll out the system to other regions. Which approach best applies 'progress iteratively with feedback'?

   • ADisable the route optimization feature and revert to manual routing to ensure safety.
   • BIncorporate weather data into the routing algorithm, test the updated system in the same region, and then roll out to other regions.
   • CConduct a survey of all drivers in other regions before making any changes.
   • DRoll out the system to other regions immediately to achieve efficiency gains, assuming the weather issue is rare.
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2. 17application · medium

   A manufacturing company is rolling out a new ERP system as part of its digital transformation. The project is large and high-risk. The steering committee wants to apply 'progress iteratively with feedback' to reduce risk. Which approach should they choose?

   • ADeploy the ERP in phases by business unit, gathering feedback from each unit before proceeding to the next.
   • BConduct a big-bang implementation across all units simultaneously to save time.
   • COutsource the entire implementation to a vendor and accept their timeline without internal checkpoints.
   • DDelay the project until the ERP is fully customized to meet every possible requirement.
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4. 18application · medium

   A financial services firm is developing a multi-year digital strategy. The strategy team has identified a set of strategic objectives. To apply 'progress iteratively with feedback', how should they structure the strategy execution?

   • AFocus on achieving quick wins and ignore long-term objectives.
   • BSet annual goals and only review progress at the end of each year.
   • CCreate a detailed project plan for all five years and execute it sequentially.
   • DDefine short-term sprints with clear deliverables and review points to assess progress and adjust.
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5. 19application · medium

   A university is developing a digital learning platform. The project team has released an initial version to a small group of students. To apply 'progress iteratively with feedback', what should they do with the feedback received?

   • AShare the feedback with the university administration for their review.
   • BIgnore feedback that does not align with the original design.
   • CDocument the feedback for the final project report.
   • DPrioritize the feedback and implement the most impactful changes in the next iteration.
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6. 20expert · hard

   A manufacturing company is implementing a predictive maintenance strategy using IoT sensors. The strategy team has deployed sensors on a few machines and is collecting data. The initial data shows that the predictive model is not accurate enough, leading to false alarms. The team is considering how to proceed. The company wants to reduce maintenance costs without compromising equipment reliability. Which approach best applies 'progress iteratively with feedback'?

   • AAnalyze the false alarm data, refine the predictive model, and test it on the same machines before expanding.
   • BExpand the sensor deployment to all machines to gather more data and improve the model.
   • CPurchase a more expensive predictive maintenance solution from a vendor.
   • DAbandon the predictive maintenance approach and return to scheduled maintenance.
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