A sales manager wants to define the stages that an opportunity must go through from creation to close. Which feature in Dynamics 365 Sales is used for this purpose?

Opportunity business process flow

A sales team wants to prioritize leads based on their likelihood to convert, but they also want to ensure that leads from a specific strategic account are always followed up, regardless of their score. What should you configure?

Disable scoring for leads from the strategic account so they are always at the top of the list.

Use the default scoring model and manually change the scores of leads from the strategic account.

Create a separate lead scoring model for the strategic account and assign it to those leads.

Create a custom predictive scoring model and add a rule to always score leads from the strategic account as high priority.

A sales operations manager wants to compare the performance of two predictive lead scoring models to decide which one to use. They have historical data and want to see which model better identifies leads that convert. What should you do?

Run both models simultaneously and compare the scores they produce for the same leads.

Choose the model with the highest number of attributes because it is more comprehensive.

Ask the sales team to provide feedback on which model's scores they prefer.

Review the model evaluation reports for both models and compare their accuracy and lift metrics.

A Dynamics 365 Sales admin is configuring a predictive lead scoring model. The sales team wants the model to prioritize leads from the 'Technology' industry. The model currently uses default attributes. What is the most effective way to incorporate this business priority into the model?

Increase the model's prediction threshold to 90%.

Use a workflow to automatically qualify Technology leads.

Create a static scoring rule that adds 50 points to all Technology leads.

Add the 'Industry' attribute to the model and retrain it with historical data.

A sales organization wants to configure the opportunity management experience. They want to ensure that the estimated close date is always captured when an opportunity is created. The admin needs to enforce this requirement. What should the admin do?

Create a business rule that sets the estimated close date to today's date if left blank.

Make the 'Estimated Close Date' field required in the opportunity form.

Enable the 'Require estimated close date' setting in the opportunity configuration.

Use a workflow to send an email reminder if the field is blank.

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 3Objective 1

Generate and Nurture Leads AB-210 Practice Questions (Page 5)

Part of the Qualify and prioritize leads by using AI domain, which accounts for 15–20% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~8–16 in this domain), expect 4–8 from this objective — we provide 32 practice questions to prepare you well beyond it. (estimate)

32questions here

7free pages

5concepts

15–20%of the exam

Questions 21–25

21foundation · easy
A sales manager wants to define the stages that an opportunity must go through from creation to close. Which feature in Dynamics 365 Sales is used for this purpose?
Select an answer first
22application · medium
A sales team wants to prioritize leads based on their likelihood to convert, but they also want to ensure that leads from a specific strategic account are always followed up, regardless of their score. What should you configure?
Select an answer first
23application · medium
A sales operations manager wants to compare the performance of two predictive lead scoring models to decide which one to use. They have historical data and want to see which model better identifies leads that convert. What should you do?
Select an answer first
24application · medium
A Dynamics 365 Sales admin is configuring a predictive lead scoring model. The sales team wants the model to prioritize leads from the 'Technology' industry. The model currently uses default attributes. What is the most effective way to incorporate this business priority into the model?
Select an answer first
25application · medium
A sales organization wants to configure the opportunity management experience. They want to ensure that the estimated close date is always captured when an opportunity is created. The admin needs to enforce this requirement. What should the admin do?
Select an answer first

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