An organization has been using the Sales Qualification Agent for three months. The sales manager wants to evaluate whether the agent is correctly identifying high-quality leads. Which metric should the manager review in the agent's performance analytics?

Number of emails sent by the agent

Qualification rate and conversion rate of qualified leads

Average response time of the agent

Number of leads created in the system

An organization has been running the Sales Qualification Agent for six months. The analytics show that the qualification rate is high, but the conversion rate of qualified leads is low. The sales team suspects the agent is not targeting the right leads. What should the administrator do to improve the agent's effectiveness?

Reassign all qualified leads to a different sales team

Analyze the agent's activity feed to identify common characteristics of leads that convert versus those that do not

Increase the qualification score threshold

In the Sales Qualification Agent configuration, what is the purpose of setting the 'Mode' property?

It defines whether the agent runs in Research-only or Research and engage mode.

It defines the maximum number of leads the agent can process per day.

It defines the email template used for follow-up messages.

It defines the language in which the agent communicates with leads.

Which metric is most useful for evaluating the effectiveness of the Sales Qualification Agent?

Average time to respond to emails

Number of leads created in the system

Number of emails sent by the agent

Which tool in Dynamics 365 Sales allows you to monitor the performance of the Sales Qualification Agent?

The Power Platform admin center

The Customer Service admin center

The Sales Qualification Agent monitoring page

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 3Objective 2

Automate Lead Qualification by Using the Sales Qualification Agent AB-210 Practice Questions (Page 1)

Part of the Qualify and prioritize leads by using AI domain, which accounts for 15–20% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~8–16 in this domain), expect 4–8 from this objective — we provide 16 practice questions to prepare you well beyond it. (estimate)

16questions here

4free pages

5concepts

15–20%of the exam

Questions 1–5

1application · medium
An organization has been using the Sales Qualification Agent for three months. The sales manager wants to evaluate whether the agent is correctly identifying high-quality leads. Which metric should the manager review in the agent's performance analytics?
Select an answer first
2expert · hard
An organization has been running the Sales Qualification Agent for six months. The analytics show that the qualification rate is high, but the conversion rate of qualified leads is low. The sales team suspects the agent is not targeting the right leads. What should the administrator do to improve the agent's effectiveness?
Select an answer first
3foundation · easy
In the Sales Qualification Agent configuration, what is the purpose of setting the 'Mode' property?
Select an answer first
4foundation · easy
Which metric is most useful for evaluating the effectiveness of the Sales Qualification Agent?
Select an answer first
5foundation · easy
Which tool in Dynamics 365 Sales allows you to monitor the performance of the Sales Qualification Agent?
Select an answer first

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